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< Esato Forum Index > Sony Ericsson / Sony > Software, Firmware and Drivers > 750i - can't get the update to initiate. Bookmark topic

Hi all,

I have done a search but I'm clearly not finding what I need - I've a 750i with the original firmware, which I'd like to update. I've done the updating of drivers and USB web drivers and installed the Sony phone sync software, all to the last instruction.

Problem is - everything runs but when I get to the point where you have to hold the "C" key down and plug-in the phone, the PC beeps a few times and the software doesn't proceed. It just sits there. Like for an hour, if I let it. I presume I should hold the button down until it starts - unfortunately the phone just boots and start-up. It never really initializes. The Install USB Device screen never comes up anymore...it just beeps a few times.

I've turned-off the Windows firewall.
I've updated to the latest Java.
I've reinstalled the drivers.
I've tried the USB ports in the front and the back of the PC.

I'm stuck. Anyone been down this road before? If there's a thread, can they point me to it?

Thanks...
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Posted: 2005-07-25 10:34:07
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Have you installed the latest USB-drivers, making the phone act as a flashdrive? Otherwise the update won't work...

If not, see posts about this...
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Posted: 2005-07-25 10:36:37
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Quote:
On 2005-07-25 10:36:37, Gud wrote:
Have you installed the latest USB-drivers, making the phone act as a flashdrive? Otherwise the update won't work...


Yup - I've done my homework on that. It pops-in and mounts in My Computer as the removable disk D. The problem is likely not that.

[ This Message was edited by: jtrascap on 2005-07-25 10:08 ]
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Posted: 2005-07-25 11:01:27
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I've got exactly the same problem, so will be interested to find out if anyone knows the answer.

And yes, I have got all the latest version of the software and drivers.
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Posted: 2005-07-25 11:02:32
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I had the same problem when updating from R1J to R1L (R1A to R1J was fine). Eventually resolved it by switching the phone off, removing the battery, re-inserting the battery and re-trying.
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Posted: 2005-07-25 13:16:05
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same problem here...
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Posted: 2005-07-27 18:23:09
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i'll join this elite group then,, same prob here!!!
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Posted: 2005-07-27 20:19:30
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And to add insult to injury, it seems the camera isn't working anymore...**sigh**.

Slide the little door open, the camera works. Press the button, a green dot in the opt left corner and no shutter - it just jumps to the menu.

Feh. Time to go back to the stupid store...
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Posted: 2005-07-27 20:52:36
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Are you sure you have gotten these drivers?

http://www.sonyericsson.com/d[....]_Update_Service_USB_driver.zip

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Posted: 2005-07-28 04:09:28
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Yea i went through this last night. You guys are missing that USB Flash driver. I think the link wap given above. This message was posted from a K750
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Posted: 2005-07-28 04:33:34
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