Sony Ericsson / Sony : General : Unbranded z800i Not Working With Sony Ericsson Update Service
>
New Topic
>
Reply<
Esato Forum Index
>
Sony Ericsson / Sony >
General
> Unbranded z800i Not Working With Sony Ericsson Update Service
Bookmark topic
Hi,
Ive got an issue with the Sony Ericsson Update Service (SEUS) not working with my z800i.
After going through a whole heap of hassles to find and buy an unbranded z800i, it now doesnt seem to work with the SEUS.
My z800i is an unbranded phone with a generic asian CDA102371/101 R3A CDA number so technically it should work with the update service.
My computer, software and cables are all configured correctly however the update service wont work.
I get the following error message:
Your device is not permitted to use this service
Your operator does not approve the use of this service with this device.
We look forward to assisting you again soon.
Thank you for using the Sony Ericsson Update Service!
My phone isnt network branded so I dont understand why it doesnt work.
Could someone please tell me what to do to enable me to update my handset.
Thankyou
Rambler
--
Posted: 2005-07-31 08:36:27
Edit :
Quote
hi ... welcome to esato !!!
there is no SEUS page for the Z800i
i just bought mine from hong kong & i was looking for the same things .. ( even though.... there is no bugs & stuff ... )
[ This Message was edited by: lazn on 2005-07-31 21:48 ]
--
Posted: 2005-07-31 08:51:03
Edit :
Quote
hi,
Do you mean that there is no SEUS up and running yet, although there is a webpage for it?
The webpage (
http://www.sonyericsson.com/s[....]3_2&zone=ps&lm=ps1_1&pid=10235 ) allows you to go through all of the steps but shows up with an error.
--
Posted: 2005-07-31 09:01:39
Edit :
Quote
Is it a handset that was previously branded & has just been flashed? e.g. is it really a V800 with Z800 f/w?
If so the IMEI number will still identify it as a V800
--
Posted: 2005-07-31 12:24:00
Edit :
Quote
no its an original z800i bought in malaysia.
its cda identifies it as a generic asian z800i.
--
Posted: 2005-07-31 13:04:17
Edit :
Quote
i bought mine from hong kong ... ,can you give us the web page that identify you'r models name coz i wanna check if mine is an orginal Z800 & not some of this tricks ..
thx !
[ This Message was edited by: lazn on 2005-08-01 05:16 ]
--
Posted: 2005-07-31 22:47:40
Edit :
Quote
?
--
Posted: 2005-08-01 16:58:39
Edit :
Quote
There is no service yet for the z800i. Did anyone here do the smart thing, not speculate and simply call SE and ask them like I did? Only took 2 mins, 11 seconds to get an answer.
Just made another call. They are putting up the sites in various languages. The Finnish site was one of the last.
The current version is: R1AB014. Just verified this from the DaVinci server.
_________________
"Einstein was right. Einstein was probably one of them" - Close Encounters of the Third Kind
*edited on a Mac PowerBook, of course*
[ This Message was edited by: sapporobaby on 2005-08-01 18:39 ]
--
Posted: 2005-08-01 19:22:18
Edit :
Quote
The response from Sony Ericsson
"Thank you for contacting the Sony Ericsson Call Center.
Please contact your network provider about this issue as the error state that they do not allow the update service to be performed on the handset. You will need to speak with your provider further about this issue."
I dont understand what theyre on about.
Its an original z800i and its got nothing to do with the network operator.
--
Posted: 2005-08-02 10:06:39
Edit :
Quote
Quote:
On 2005-08-02 10:06:39, Rambler wrote:
The response from Sony Ericsson
"Thank you for contacting the Sony Ericsson Call Center.
Please contact your network provider about this issue as the error state that they do not allow the update service to be performed on the handset. You will need to speak with your provider further about this issue."
I dont understand what theyre on about.
Its an original z800i and its got nothing to do with the network operator.
Universal translation = Uhhhh, we don't know.
--
Posted: 2005-08-02 10:12:47
Edit :
Quote
New Topic
Reply
