>
New Topic
>
Reply<
Esato Forum Index
>
Sony Ericsson / Sony >
General
> W800 from Orange Direct - today?
Bookmark topic
I just called OCR who said they now have no idea when it will be released as Orange has decided to satisfy the retail demand first. He said it could be up to two weeks. And here's me thinking Orange are running a campaign about existing customers being important too!
They told me 12th Aug, then 1st Sep now they have no idea and that they were only communicating rumours to me.
I have my PAC number. Idiots.
--
Posted: 2005-09-02 14:51:44
Edit :
Quote
Any news on when we can get a w800 online yet from these goons
?
--
Posted: 2005-09-06 20:43:04
Edit :
Quote
ok i just checked the Orange site and it's saying they
DO HAVE THEM IN STOCK NOW!?!?!
-i've been checking everyday since the 12th when they 1st said they'd have them and today i just wasn't going to bother cos i'd heard reports of people being told they'd have to wait weeks more!
Can't be true can it?!
--
Posted: 2005-09-06 20:53:09
Edit :
Quote
@dissintention
it seems it is available for new customers but not upgrade
--
Posted: 2005-09-06 21:02:27
Edit :
Quote
Quote:
On 2005-09-06 21:02:27, o44wen wrote:
@dissintention
it seems it is available for new customers but not upgrade
So much for looking after your existing customers.
--
Posted: 2005-09-06 21:55:19
Edit :
Quote
Quote:
On 2005-09-06 21:55:19, barrowfordred wrote:
Quote:
On 2005-09-06 21:02:27, o44wen wrote:
@dissintention
it seems it is available for new customers but not upgrade
So much for looking after your existing customers.
That very ture. I find it a bit hard to understand how one departments has them, but the other don't. Is Orange one company or 3..4..5..6 etc..
--
Posted: 2005-09-06 22:02:11
Edit :
Quote
BlackBauer24 Posts: > 500
According to Orange the W800i is available for exsisting customers who wish to upgrade, Atleast this is what i was told earlier today.
--
Posted: 2005-09-06 22:14:14
Edit :
Quote
Hmmm, contract upgrade available on the 9th sept, what's the chances of a shiny new w800 being available then as well?
--
Posted: 2005-09-06 22:30:00
Edit :
Quote
I've called OCR who say it's not yet in stock for upgrades however they acknowledge it is on the website which means it should be available 'anytime now'. They sure know how to look after their customers!
--
Posted: 2005-09-07 10:33:57
Edit :
Quote
I phoned orange yesterday (Tuesday 6th Sept.) and was told that the w800 was only for new customers. The operator didnt know when it would be available and couldnt even tell me if it would be "only" a couple of weeks away.
I agree with previous posters - Oranges ad ampaign about existing cutomers being treated the same as new is b0110cks.
You would like to think that internally they have a date when it will be offered to existing customers. You would also like to think that releasing that date would be important to customer retention. After all, people are more bothered about the phone than the network...
(except t-mobile: I cant get a signal either at work or at home.
)
--
Posted: 2005-09-07 12:21:59
Edit :
Quote
New Topic
Reply
