Sony Ericsson / Sony : Software, Firmware and Drivers : K750i SEUS R1N035 update problems/potential solutions
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happycheesecake, exactly the same files that i have.
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Posted: 2005-09-13 09:10:45
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i'm getting the same problem as you guys. at 54% it just stops and says communication error. phone works but camera doesn't.
this sucks.
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Posted: 2005-09-13 09:17:56
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can any of you guys pm me if there's already a solution for this problem. thanks in advance.
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Posted: 2005-09-13 09:55:15
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i noticed that when im updating the phone. the update servince manager shows v1.17 instead of v1.19. Upon checking the install log of v1.19, I see a couple of errors on the last 2 activities of the log file.
Install File: C:\Program Files\Sony Ericsson\Update Service\installation.conf
Status: SUCCESSFUL
Modify Text File - Single File: New File C:\hf.path
Status: ERROR
Additional Notes: ERROR - java.lang.NullPointerException
Modify Text File - Single File: New File C:\Program Files\Sony Ericsson\Update Service/Sony Ericsson Update Service v1.19.tmp
Status: ERROR
Additional Notes: ERROR - java.lang.NullPointerException
Hope this helps in getting the issue resolved ASAP.
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Posted: 2005-09-13 10:12:36
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Quote:
On 2005-09-13 10:12:36, ryanbp wrote:
i noticed that when im updating the phone. the update servince manager shows v1.17 instead of v1.19. Upon checking the install log of v1.19, I see a couple of errors on the last 2 activities of the log file.
Install File: C:Program FilesSony EricssonUpdate Serviceinstallation.conf
Status: SUCCESSFUL
Modify Text File - Single File: New File C:hf.path
Status: ERROR
Additional Notes: ERROR - java.lang.NullPointerException
Modify Text File - Single File: New File C:Program FilesSony EricssonUpdate Service/Sony Ericsson Update Service v1.19.tmp
Status: ERROR
Additional Notes: ERROR - java.lang.NullPointerException
Hope this helps in getting the issue resolved ASAP.
same thing here.
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Posted: 2005-09-13 10:51:50
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brrrr, after reading all that, I wouldn't dare updating, not in my lifetime! SE's support seems to me a bit unsupportive
I guess they should be adding more info on every single aspect of updating the firmware, it's like you're lost in the fog when trying to...
Prove me wrong, but is it normal for us users, who paid money for their phones, to try to figure out ourselves what we should do when having such problems?
To all of you guys having problems updating the firmware, my advice: e-mail SE's support, that's their job answering your questions.
good luck!
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Posted: 2005-09-13 11:00:42
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Got an answer alright, but not the one im looking for..
Thank you for contacting Sony Ericsson Call Center, your question has been registered and the reference number is XXXXXXXX. We will come back to you soon with a response.
For future emails concerning this case please include the following line in the message:
Case : XXXXXXXX
I don't feel any better with this reply.
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Posted: 2005-09-13 11:10:48
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yep, that's what they usually reply, darn sons of...
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Posted: 2005-09-13 11:27:40
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Users in the Philippines...
We can have it flashed for free (assuming you have legit warranty) at Smartnet (Buendia) and Sony Ericsson Service Center (Greenbelt) if this problem persists.
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Posted: 2005-09-13 11:43:08
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those with problems, do you have in your update folder a file called Sony Ericsson Update Service v1.19.tmp ?
and if so, what is inside it, is it only 1K in size? please open it with notepad and paste the contents here.
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Posted: 2005-09-13 11:50:31
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