Sony Ericsson / Sony : General : Just got a k750i a week ago, and its already busted. HELP!
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> Just got a k750i a week ago, and its already busted. HELP!
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well, i just got off the phone with Sony. I explained the whole thing to them, and they seemed pretty cool about things. They guy said its probably something with the firmware, just like you said Kryptik. The only bad part is that it might take up to 60 days, since its not sold in the US... But, the email that they sent me with my RMA says that it will only take 15-21 days, although that might just be for US phones... not this one. If you guys want, I'll post a list of stuff that I had installed on my phone, so you can keep a list of things to watch out for, and dont have to go through the same trouble I'm going through.
But I'm trying to keep positive here. Ive gotta give a very big handshake to SonyEricsson's customer support team. I was not left waiting for hours on end on hold... it couldn't have been 15 seconds that I was on hold! And on top of that, people who spoke fluent English, with an American accent! I dont know if you guys in Europe have the problem of getting people that can barely speak English when you call for customer support, but it has gotten rampant over here in the States... and this is an extreme rarity! Congrats again!
[ This Message was edited by: calmlikeabomb on 2005-09-20 21:36 ]
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Posted: 2005-09-20 22:31:04
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@calm - Good luck with your decision matey. When everything else fails, there's the SE Service Center that will accept/remedy your problem, with OPEN arms
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Posted: 2005-09-21 03:17:57
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