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davej67 Posts: 13

@ventus

I have noted your earlier posting, and have previously asked SE if this is indeed true - that there is a known problem with the K750i. As you would expect, they always deny knowledge of this.

Is there any more information that you have on this that I could quote?

Even though SE have not re-produced the problem, I am convinced that it is the handset - I experience the same BT connection problems with both my old HCB-30 and new HCB-700, but my T630 works fine with both the kits (I've left it connected for over a day on the HCB-700). Even though I have 2 K750i handsets, and they both suffer from the same problem - I think that they so happen to share the same fault.

Any info would be appreciated.

Cheers,

Dave J
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Posted: 2005-12-19 21:35:02
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wal Posts: 6

I entirely empathise with you. I have a 750i and it simply will not automatically connect to my Parrot Ck3100. Once connected it will stay connected, but disconnect (by leaving the car or switching off) and it will not reconnect- it has to be manually reconnected. Quite simply the 750's bluetooth implementation is a complete dog's breakfast. I am returning mine to O2 and will never buy SE again. Simply the most shockingly untested crock of **** ever foisted on the public. Full of bells and whistles to attract the clueless but simply fails to properly undertake core functions.
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Posted: 2005-12-21 00:22:32
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davej67 Posts: 13

I would have to agree with you there - SE seem to have some real quality issues with the K750. They are a victim/instigator of todays ever quicker rush to market of new equipment with ever increasing levels of features - that I'm sure very few people either use or need, but just bloat the phone and increase the level of problems we experience.

As a business customer, SE handsets have typically been feature rich to suit me. But I'd rather the BT work properly than play MP3 files at the right volume level or take pictures with the right contrast level!!

I've come to the conclusion that if you ever buy anything then buy over the net/phone so that you are covered by distance/direct selling rights as a customer - i.e. you have a period of time, typically 7 days from reciept of goods in which to return them for a full refund. If it does not work then just give it back and move on.

I've made the mistake of attempting to get the problem resolved and now I am unable to return the goods. So I'm now committed to the long and painful experience of customer services and repair centers. I should have walked away at the first sign of problems.

Thankfully at least I've deliberately chosen to buy a handset and carkit from the same manufacturer, and so they have to act since they are advertised as compatible.

Let's hope one day in the not too distant future that I can get them to actually stay connected to each other.

Dave J

[ This Message was edited by: davej67 on 2005-12-20 23:45 ]
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Posted: 2005-12-21 00:42:37
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davej67 Posts: 13

Just to say that both my handsets are now working with both my car kits.

The guys at SE+Fleet Communications have resolved the problems and I've been using them for about a month now.

One of the handsets was missing a component and was identified by Fleet and soldered onto the board. This solved the problem immediately.

The other handset did not suffer from the same problem and the only way to fix that one was to swap out the handset for one with the revision as the first one and apply the same fix.

I still find that sometimes, the handset do not auto connect to the car kits when the ignition is switched on (although connecting to the carkit from the BT menu on handset seems to work), but after switching the handset off/on resolves this.

Cheers,

Dave J
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Posted: 2006-05-13 13:44:21
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davej67 Posts: 13

The K750i are real hit and miss when it comes to BT connections, and it depends on the revision/month of manufacture a to whether you will have any problems or not.

SE are really crap when it comes to resolving any problems and I have had to rely on the technical people at one of their service centres (Fleet Communications). They were fantastic and would recommend them.

If you suffer from the same problem as me, your best bet would be as I did, send to in and give them all the details in order for them to re-produce the problem. I would then suggest that they swap the phone for a revision that seems to work.

The handset revisions are:

R7A EN - this worked after a patch of the h/w
R7B EN - this did not work and was swapped out for another R7A handset

Hope that helps,

Dave J
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Posted: 2006-05-13 13:54:31
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El_Shaman Posts: 2

I'm expirience the same problem with my bt jabra's bt250v, is there any solution??
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Posted: 2006-12-28 04:01:41
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roman.k Posts: 1

I am experiencing the same drop-out problem with SE W705 AND Nokia 6500 Classic. I am using CK3100.

Has anyone else experieced this and is there a solution?
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Posted: 2010-02-03 07:11:41
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