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haynesycop Posts: > 500

GRR! Nobody is anwering the phone so i have sent an email threatening trading standards lol, always seems to work. Hopefully they will do something today if not a snotty letter may be on the cards. So not impressed with this.
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Posted: 2006-10-25 12:22:00
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scottt Posts: > 500

Like i said its hell trying to get through, i have spent nearly 3 hours on the phone all toghther trying to get through.

Have sent them another emailing threatening to sue also, that was sent last night. Guess i will wait and see what happens.....

They did'nt mention it would be so difficult in cancelling when i joined grrrrr

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scott ™ +48, -1 (the negative courtesy of a certain numbnuts named si-egdell)
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[ This Message was edited by: scott ™ on 2006-10-25 12:30 ]
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Posted: 2006-10-25 12:45:35
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haynesycop Posts: > 500

3 hours omg! I have sent 2 emails today if i don't get a reply i will write and contact trading standards the service is just awful. Please do not join if your thinking about it it is too much hassle, hope you get through Scott.
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Posted: 2006-10-25 12:59:23
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haynesycop Posts: > 500

These clowns just get worse and worse, still no reply to my email. Oh and i am expected more rentals to be posted out today. They have posted me the following dvd:

House MD Season 1 Disk 3

Such a shame it isn't actually in my rental queue, wtf is going on with these people, they cannot get anything right. I have the second season in the queue but not that one.


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[ This Message was edited by: haynesycop on 2006-10-30 13:31 ]
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Posted: 2006-10-30 14:30:35
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SCORPIONKING1982 Posts: > 500

looks like i go out of screen select just in time! they finally let you cancel online when i left a few months ago, before that it was phone call only!

they were faultless when i used them though, always quick to recieve and send out new films.
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Posted: 2006-10-30 15:19:09
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haynesycop Posts: > 500

I was with screen select and they where great, have the two now merged together have they? Well lovefilm are awful. Still no reply to my emails.
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Posted: 2006-10-30 15:53:19
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joebmc Posts: > 500

Could you not just ask your bank to cancel there direct debit?
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Posted: 2006-10-30 17:06:46
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haynesycop Posts: > 500

Thing is when i go onto my internet banking the only listed direct debit is my gym membership, lovefilm is not listed. Think i will just have to go in tomorrow and see what the deal is.
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Posted: 2006-10-30 17:58:22
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scottt Posts: > 500

Laura pesist and they will give in just got this email at last....

"Dear scott,

Thank you for your recent email with regards your LOVEFiLM account.

We can confirm that your cancellation request has been processed and no further discs will be sent out to you."


Thank God for that lol
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Posted: 2006-10-30 22:18:41
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haynesycop Posts: > 500

Ah nice one, so i will just keep on bombarding them with emails lol, then i will join tesco, nice one!

So how long did they take to reply then because i have been waiting 5 days now and heard nothing.
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Posted: 2006-10-30 23:24:34
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