General discussions : General : Wtf? Vodafone actually gave me some great service! (edit: no wait they tried to pull a fast one)
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N73 ain't been out a year
although it's on pay and go does that makes any diff?
or so i call back and give em some jip?
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Posted: 2007-07-09 19:56:10
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Not sure about the pay as you go, mine was on contract.
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Posted: 2007-07-09 19:58:56
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On 2007-07-09 19:58:56, pmerryman wrote:
Not sure about the pay as you go, mine was on contract.
umm my k800i was on contract it was last week we asked for the unlock code they gave me it free..and i took out the contract in december
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Posted: 2007-07-09 21:07:49
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They stated to me, that if the phone was 12 months old, or if within a week or so, of being 12 months old they would do it for free, if not it was £20.
May depend on who you get on the end of the phone.
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Posted: 2007-07-09 21:11:09
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Superluminova Posts: > 500
Hey not all Vodafone staff are unhelpful!
I pride myself on my great customer service!
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Posted: 2007-07-09 21:12:16
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Your right, not all are crap. But they do give the company a bad name.
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Posted: 2007-07-09 21:13:36
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well I spoke too soon
I was on the 35 pounds a month tarriff which has 250 texts.
I was looking at the statement and saw that I had used 243 texts and that the they had charged me 15 pounds for 143 of them.
So I called up and said, wait a moment, I'm paying for 250 texts why did I get charged extra?
After some checking, they had done a mistake, and the woman noticed and didn't want to refund me, so rather than admit that they gave me 100 free texts only rather than 250, she said "I'll give you 150 extra free". So it seems that she lied...
Long story short, 15 pounds was refunded (although it should be more because they should refund VAT too).
I was getting happy as well!
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Posted: 2007-07-09 21:30:11
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On 2007-07-09 19:56:10, fatreg wrote:
N73 ain't been out a year
although it's on pay and go does that makes any diff?
or so i call back and give em some jip?
if it's prepay, isn't unlocking free once you spent enough dinero on the account (ireland it's euro 130.00 spent they unlock for "free")???
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Posted: 2007-07-09 21:39:37
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slight issue magg..
I don't use voda!
well unless I'm in Ireland! love my voda ire sim
here i use Orange and will only ever!!
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Posted: 2007-07-09 23:30:08
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i never pay for my unlocking off vodafone (did 5 phones till now)
just say you are going on holiday somewhere and would use a local sim card... works a treat!
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Posted: 2007-07-10 01:16:22
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