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I won two disputes in similar circumstances? Took bloody ages but they gave in in the end
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Posted: 2007-09-23 16:24:30
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On 2007-09-23 16:12:34, Adz21 wrote:
You have no chance! I had the same problem, paypal argue the dispute with the credit card company not you and i dont even think they bother! I had a chargeback for £165 and lost even though i had proof of postage! Paypal said it was my fault for sending it to an unconfirmed address! They do warn you that you're not covered. I have bailiffs on me now because i haven't paid it all yet and they have locked my account! Paypal is a joke!
I have won disputes like this before. You need proof of delivery rather than postage.
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Posted: 2007-09-23 16:37:00
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^^^^^^^
Absolutely. Somebody with a confirmed address could pull this stunt and win the dispute, but not if you use RMSD. Royal mail delivered the package to the buyers address which proves beyond all reasonable doubt that you sent it. You didn't get the money, end of. As I said, if the buyer didn't receive it then tough s**t, they should take it up with Royal Mail and the Police, it's not your fault.
The only real doubt could be that you and the buyer set up a dumb-arse scheme to scam Royal Mail for insurance money, which would be between you and the buyer and Royal Mail and nothing to do with Paypal at all.
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Posted: 2007-09-23 16:59:31
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On 2007-09-23 16:37:00, jcwhite_uk wrote:
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On 2007-09-23 16:12:34, Adz21 wrote:
You have no chance! I had the same problem, paypal argue the dispute with the credit card company not you and i dont even think they bother! I had a chargeback for £165 and lost even though i had proof of postage! Paypal said it was my fault for sending it to an unconfirmed address! They do warn you that you're not covered. I have bailiffs on me now because i haven't paid it all yet and they have locked my account! Paypal is a joke!
I have won disputes like this before. You need proof of delivery rather than postage.
i sent it via special delivery and provided everything and lost because it was sent to an unconfirmed address and the credit card used had been stolen.
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Posted: 2007-09-23 18:52:05
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I'd have been straight onto my solicitor or citizens advice over that mate
They walked all over you. Even with all the warnings about unconfirmed addresses, legally they haven't got a leg to stand on if you can prove delivery.
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Posted: 2007-09-23 18:59:49
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How can I prove it got delivered to the actual address it was supposed to?
Ie. what happens if the postman misread the address number or I wrote the wrong one? ( I'm not for one minute saying I Wrote the wrong one). But the fact that the buyers address was
"A4 "Fake Street""
The A4 bit is 100% real and the number I sent the phone to, I even got them to confirm this before hand.
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Posted: 2007-09-23 20:52:39
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Because legally, it's Royal Mail's responsibility to get the package to the address you wrote on it! That's what they charge you for, after all. Royal Mail will have a record of the address you sent it to. If you wrote the wrong address on the package then sure, that's your fault. It'll be up to you to contact the recipient and try to get the phone back. Good luck, sooner you than me!
But if the address was written correctly and Royal Mail delivered it to the wrong house, THEY are responsible, not you.
If what you say is the absolute truth (I'm not suggesting it isn't) then it's clear that the people who bought your phone are scammers, and not very good scammers at that. Get yourself down the CAB
_________________
Read my cartoon strips on B3ta.com[ This Message was edited by: Cycovision on 2007-09-23 20:19 ]
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Posted: 2007-09-23 21:17:35
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in order to deliver the SD the postman HAS to get a signature (and, if i remember correctly) from someone residing at the addy... like, he's not supposed to leave it with a neighbour.
To send an SD u need the postcode... so u can easily google the addy to verify that the place exists...
...the unconfirmed addy thing is the little loop that paypal will squirm thru...
maybe once u have the delivery proof which u can hopefully get tomorrow, u could raise a dispute at ebay?
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Posted: 2007-09-23 21:30:21
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^^^^^
I agree. Which is why you CAN'T let them wriggle through that loophole. They only get away with it because very few people kick up a fuss. A letter from the CAB would be a big help, Ebay / Paypal hates potential bad publicity...
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Posted: 2007-09-23 21:35:48
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^^^
absolutely!
@gregface
check this out:
http://www.adviceguide.org.uk[....]seller_is_a_private_individual
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Posted: 2007-09-23 21:53:01
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