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Plank,
This is a problem with the K850, not the ebay seller.
http://www.esato.com/board/viewtopic.php?topic=157072
http://www.esato.com/board/viewtopic.php?topic=158333
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Posted: 2007-11-12 09:59:21
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Mine does this all the time.
Either a power-off-power-on sorts it, or i have to remove the battery for a few seconds. I think its firmware-related, rather than mechanical.
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Posted: 2007-11-12 20:27:29
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tried doing the power off and removing the battery with no luck. i also tried connecting the phone to my pc and updating the firmware but it says its up to date.
i contacted SE and they said:
"Thank you for contacting the Sony Ericsson Call Centre.
With regards to your enquiry, we would suggest that you contact one of our service centres to arrange to get the mobile checked over for any possible faults that may be present on your handset. Please find below the postal address for the end user Sony Ericsson approved service location. We suggest you send your Sony Ericsson product via recorded delivery, for your peace of mind when it is in the post. We ask that you include your address, a fault description, and a copy of your proof of purchase with the IMEI number on it. We suggest that you retain the original proof of purchase, and that you note the IMEI number prior to sending.
Please note that if the damage is not covered by the Sony Ericsson Limited Warranty, there is a fee to have your product returned or replaced. Please view the warranty in your user guide or at
www.sonyericsson.com/support for more information regarding this.
Please do not send your SIM card, and if the problems are unrelated to the battery, memory card, charger, or back cover, do not send these parts either. It may be the case that user data is lost during a repair, therefore we recommend backing up any data to your SIM card, memory card, or PC before sending.
FREEPOST NATW1026
Kuehne-Nagel Logistics
Unit 2A
Appletree Road
Chipping Warden
Banbury
OX17 1LL
Should you require any further assistance, please do not hesitate to contact us again for further help and support."
i dont know weather to risk sending it without the recipet and just play dumb if they contact me and say i thought i posted it or i must have lost it
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Posted: 2007-11-14 12:20:21
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finally they released a new software but now i have a new problem if anyone can help, at random points my k850i just shuts down and restarts or shuts down turns on and either says "inactive sim" or "insert sim", does anyone know what could be causing this?
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Posted: 2007-12-08 23:48:00
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Sim card lose or dirty contacts, you tried cleaning them?
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Posted: 2007-12-09 11:11:04
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my k850i shutter is also not working now but i was working for oast 2 years
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Posted: 2010-10-22 13:13:11
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