Sony Ericsson / Sony : General : k850i dead touch sensors, hardware or software issue?
>
New Topic
>
Reply<
Esato Forum Index
>
Sony Ericsson / Sony >
General
> k850i dead touch sensors, hardware or software issue?
Bookmark topic
How can the issue be the keyflex - with a crack in the solder contacts, when his phone was sent to them for the same reason before? Would we not think that SE fixed the issue prior by replacing the KeyFlex hardware or replacing the sub-mobo??
This tells me that either the contacts themselves are at fault - which again SE would have fixed; or that the user has something that is affecting it without even knowing it, maybe?? I've seen a similar post on another forum with the same situation sent into SE for a few times. So I have no clue whats going on.
Hoping third time is a charm. it also doesn't hurt to send a letter accompanying the phone requesting certain parts replacement that is covered under warranty anyway.
--
Posted: 2008-03-01 15:07:53
Edit :
Quote
It takes a while to repair the phone so what they will do is send you one that someone else sent back maybe a month ago and they fix that one and will send it you. Somebody else who sends their phone back next month may get your phone in return. This is so we as customers don't end up being without a phone we have purchased for too long.
--
Posted: 2008-03-01 15:43:07
Edit :
Quote
New Topic
Reply
