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> P1i keeps restarting (Looping)
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i will try that
give me a second or two
will get back to you as soon as i can
by the way can anyone put me throught the right place for the update service?
[ This Message was edited by: RDZONE99 on 2008-03-03 16:27 ]
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Posted: 2008-03-03 17:23:45
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i've resetted the memory stick and done the update service
no luck!
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Posted: 2008-03-03 17:42:47
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How do you use the charger ?
Directly or via cradle ?
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Posted: 2008-03-03 18:54:35
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mainly direct unless im syncing all my details to outlook but nothing seems to work.
really cant figure out what to do????
[ This Message was edited by: RDZONE99 on 2008-03-04 08:20 ]
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Posted: 2008-03-04 09:19:35
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This sounds like a serious problem.
One last thing you could try before taking it to a SE service center is to remove battery, sim card and memory stick and wait for a few seconds. Then put only the battery back in and check if it boots up to the 'phone on/flight mode' menu.
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Posted: 2008-03-04 09:41:45
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i've did that too
took everything out for a day or two!
i just cant afford to lose the data! if i have to then i got no choice
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Posted: 2008-03-04 09:43:50
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I genuinely sorry for you...
unfortunately the last time i had this problem i was unable to find a fix for this. i managed to avoid going to the service center by using SE's update service, but i lost all of my data on the phone. which is especially annoying since the backup software by SE refuses to work consistently.
(my workaround for this is to use the pc suite sync for adress book & calendar and myphoneexplorer for messages, btw)
cheers
majello
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Posted: 2008-03-04 12:32:45
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@ majello
so how did you go about sorting it out? i've tried everything and anything to try and sort this problem out!!!!
my p1i is just sitting there!!!! really want to be using it!!!!
i appreciate the help!!!!
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Posted: 2008-03-04 20:38:44
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guys
just tried going to the update service!!! it actually identified my phone. but it says that i dont need to updat as the software is the latest!!!
to be honest i havent updated the software since i got the phone because i was happy with the phone itself!!
i dont want to really update the software unless there is nothing i can do about the problem.
hope you guys can get back to me as soon as possible.
many thanks!!!
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Posted: 2008-03-04 20:48:51
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Sorry, but most likely the firmware has become corrupted, hence it keeps looping/restarting.
Worse, if you indeed do have the latest software on the phone, then the SE update service will not download new software (because it thinks you already have it).
Even worse, there is no option in the SE update service application to force a software upgrade on the phone.
Your only option is to go to a SE service center and they can use the SE service tool to force a new firmware onto the phone.
If the phone is still under warrenty, there should be no charge. But make sure the SE service center agree to that (or they may charge you).
And sorry, but you will lose all data. There is no way to save/retrieve the info from the phone if you cannot start it up
Good luck,
/Mike B.
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Posted: 2008-03-04 21:55:27
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