>
New Topic
>
Reply<
Esato Forum Index
>
General discussions >
General
> Advice Please about CPW
Bookmark topic
Unfortunately there is no law in the UK which enables you to return (either as a refund or exchange) for stuff bought IN-STORE if you change your mind.
You will have to comply with the terms CPW makes themselves; eg only on O2 or Voda etc.
You are however covered by DSR if you buy online or over the phone. 7 days from receipt usually.
--
Posted: 2008-11-09 16:54:08
Edit :
Quote
Why are people in the uk only on about sueing, taking legal actions?
This message was posted from a 6030
--
Posted: 2008-11-09 17:04:37
Edit :
Quote
Quote:
On 2008-11-09 17:04:37, milukicksass wrote:
Why are people in the uk only on about sueing, taking legal actions?
Who mentioned taking legal action?
--
Posted: 2008-11-09 19:02:00
Edit :
Quote
There is an Australian radio presenter in Birmingham named Ed Doolan who has for years been dealing with consumer complaints and problems. If you ring his show on Radio WM trust me he will sort you out. I have listened to him online before though im not in the West Midlands. But he knows every rule and law. He gets his team to get on the phone to companies and has sorted many problems. Worth a try.
--
Posted: 2008-11-09 19:10:00
Edit :
Quote
CPW don't have to take it back if they don't want to. There is no law that says any high street shop has to accept a return because you changed your mind unless it was missold.
--
Posted: 2008-11-09 20:00:00
Edit :
Quote
Yes but it says in their brochure if you are not happy with your handset or its faulty we will be happy to change it for you within 14 days once only. If it says that they should honour it.
--
Posted: 2008-11-10 00:32:00
Edit :
Quote
True, if the catalogue says it then they should honour it. Depends on the network though that it was purchased on judging by your earlier post.
--
Posted: 2008-11-10 01:15:26
Edit :
Quote
What is also annoying is that contract customers get more choice when it comes to returning handsets. Its wrong. Why should pay as you go be penalised. But yes it does depend which network.
--
Posted: 2008-11-10 02:40:00
Edit :
Quote
On 2008-11-10 02:40:00, Bonovox wrote:
What is also annoying is that contract customers get more choice when it comes to returning handsets. Its wrong. Why should pay as you go be penalised. But yes it does depend which network.
I wasn't with my E65 from Vodafone
--
Posted: 2008-11-12 02:21:18
Edit :
Quote
If you can only take the phone back if it is faulty, make it faulty
--
Posted: 2008-11-16 16:16:19
Edit :
Quote
New Topic
Reply
