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> CPW are the worst phone retailers ever?
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oh damn right...
it varies from day to day too... there were some days where I really couldn't be fudged and then there were days where I wanted to earn me some bonus so pounced on anyone that came through my door and churned and switch sold til it was closing time.....
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Posted: 2009-01-06 22:21:13
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Well ive never had a problem with cpw ever mind you could be to do with spending hundreds of £££'s with them over the years in fact im on first name terms with all the staff at my local one lol, they see me walk in and say ' hi michele '
the worse customer service ive received is from phones4u in fact now refuse to go into any of their shops!
as for orange, o2, t-mobile and voda never had a problem with them and have always found the staff polite and helpful
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Posted: 2009-01-06 22:21:38
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When you go to a CPW store with an instore repair centre i find it very very good. I have often before given them my phone which had a software problem and they delt with it before they closed the same day. Though i have heard some reports of some stores taking in phones for repairs and the phones had been given back with scratches on. Vodafone also have some stores with in store repair centres and from previous experience they were very good. They text you when your phone is ready and its progress. Never had an experience with 3 stores.
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Posted: 2009-01-06 23:06:00
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I never had any problems with the carphonewarhouse i brought my 16gb M2 from there not long ago and had no problems they didn't try and sell me anything else, Also the 02 shop is pretty good i brought my C702 from there on pay-as-you-go and never had any problems, phones4u are the worst i went in there today to top-up my phone and they tryed to sell me a orange contract it sounded quite a good deal aswell, but i said no.
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Posted: 2009-01-07 13:17:00
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Thats what gets me whenever i used to go into Phones4U to say top up my phone. All they would do is keep firing questions at you trying to sell you a contract. I know they have their sales targets but if i wanted a contract i would have asked for one. Right?
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Posted: 2009-01-07 15:10:00
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I went into P4U once and enquired about the price of a phone. The guy sat me down at a desk and started filling out a credit agreement on his computer. He started getting rude when I refused to give him my personal details. All I asked was a price.
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Posted: 2009-01-07 16:52:20
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They are like strange programmed robots.
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Posted: 2009-01-07 17:41:00
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I think cpw is the best phone shop on the high street.
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Posted: 2009-01-07 18:15:34
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no way!!! CPW are terrible...
Yes - they pounce on you in the store...
They Lie - about what they are offering... 'you won't get better than that elsewhere' BULLSHIT...cpw contracts are crap compared with what you get going straight to the dealer...
People should learn to cut out the middle man, you don't need cpw!!
And the staff at cpw in general don't know there phones.... on the last two occasions whilst getting a handset demo, i had to help my sales assistant get get the battery cover off the phone and even operate the menus. Its embarrasing for them.
i find vodafone very good in store though, they are always very friendly, helpful, know there stuff and are even willing to negotiate in store over contracts. =)
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Posted: 2009-01-07 18:48:43
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I think all networks should follow the lead of Vodafone and have in store repair centres in some stores. Vodafones is very good. When i had a contract with them last time i sent in my W900i for software problem. They text me everyday on my loan phone telling me its progress each day. Now thats service.
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Posted: 2009-01-08 00:01:00
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