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julias Posts: > 500


On 2009-12-13 20:55:02, lukechris wrote:
This happened to a friend give them a call and they will release the funds



I've been trying to call paypal and all i've been getting is a automated advice line running me through endless options


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Posted: 2009-12-14 12:10:57
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jcwhite_uk Posts: > 500


On 2009-12-14 00:24:31, julias wrote:

On 2009-12-14 00:03:58, jcwhite_uk wrote:
It may not be the buyers fault but because of the item that you sold. I havent had this happen to me yet but a friend has and didnt have any problems, as soon as the buyer left positive feedback Paypal released the funds. You should be ok if you send the item recorded delivery or Special Delivery.



It is the buyers fault as there is nothing wrong with the item that i've sold and how would the buyer know if this anyway since i haven't even sent it to him yet? Oddly he sent me a PM straight after the winning bid that he wanted the item very quickly as he was going away on holiday yet he chose to withhold my payment.This has never happened to me before either and i've been using ebay for a good number of years now

What concerns me if were to send him the item and he then opens up a dispute for no apparent then that would automatically mean i won't get my money and i have also lost my item i don't think that would be right or fair on me.
I don't intend on taking a gamble and hoping he leaves me positive feedback?



Has the buyer reported you then? They dont have to do anything, Ebay/ Paypal could have decided to hold it. I have never seen an option when paying for an item with paypal to withhold payment.
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Posted: 2009-12-14 14:30:23
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julias Posts: > 500


On 2009-12-14 14:30:23, jcwhite_uk wrote:
Has the buyer reported you then? They dont have to do anything, Ebay/ Paypal could have decided to hold it. I have never seen an option when paying for an item with paypal to withhold payment.



No he hasn't reported me the issue is just over the payment withheld for 21 days nothing else i've seen tried to resolve the matter with your but he isn't replying to my messages which indicates that he didn't have any intention of clearing my payment


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Posted: 2009-12-14 14:56:36
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lukechris Posts: > 500

Agreed, that PayPal has shit customer service. To get to a person, call 020 8605 3000 (London) and press option 1 (so it's free) then just go through the menu's
TY
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Posted: 2009-12-14 15:44:48
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julias Posts: > 500


On 2009-12-14 15:44:48, lukechris wrote:
Agreed, that PayPal has shit customer service. To get to a person, call 020 8605 3000 (London) and press option 1 (so it's free) then just go through the menu's
TY



Thanks for that will call them now
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Posted: 2009-12-14 16:26:33
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julias Posts: > 500

I have just spoken to them and they are saying that i need to enter the tracking number into the paypal system and once i've done that they will release my payment within 3 days should i now trust them and post the item? My only concern is that captainsm already did all of that and still didn't get his money



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Posted: 2009-12-14 16:41:48
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lukechris Posts: > 500

Contact the buyer and explain you are having problems with your PayPal.
Seriouisly, dont post it till you have the money

And glad the number worked
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Posted: 2009-12-14 19:22:16
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julias Posts: > 500


On 2009-12-14 19:22:16, lukechris wrote:
Contact the buyer and explain you are having problems with your PayPal.
Seriouisly, dont post it till you have the money

And glad the number worked




I have contacted the buyer twice with no reply and yes i think your right i shouldn't post the item

Thanks again for the number
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Posted: 2009-12-14 21:00:24
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mysterio Posts: 174

it happens to me all the time when you sell anything just keep calm
anyway goodluck
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Posted: 2009-12-14 23:14:23
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julias Posts: > 500


On 2009-12-14 23:14:23, mysterio wrote:
it happens to me all the time when you sell anything just keep calm
anyway goodluck



keep calm and do what exactly? at least one person here has already been scammed by this

What do you suggest i do anyway?
[ This Message was edited by: julias on 2009-12-14 22:56 ]

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Posted: 2009-12-14 23:47:20
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