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> All against The Link or Dixons group
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oops, just checked their website and apparently they do all the networks now.
but they didn't. for ages.
point well made i think..
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Posted: 2003-03-11 15:00:00
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doesn't detract from the fact that phones4shit are the worst bunch of robbers around.
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Posted: 2003-03-11 15:01:00
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I work for the Link, and I know what I'm talking about when it comes to mobile phones. I know some of my colleagues from other branches in the area know what they are talking about too.
Please try to avoid making sweeping general statements about everyone in the company just because you've had a bad experience yourself.
Believe me, the Link is better than most other retailers these days, as the amount of complaints I get from my customers about other main high street retailers would seem to suggest.
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Posted: 2003-03-11 16:56:00
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by that logic, i run a better operation than the link et al, as i have had complaints about ALL the major chains, but i bet you've not heard one about me!
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Posted: 2003-03-11 17:25:00
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Posted: 2003-03-11 19:47:00
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sorry just to verify the link staff were fine its those b*****ds mastercare who apparently handle the phones.
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Posted: 2003-03-11 20:04:00
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djlaw - fair comment then m8, my T68 was sent to Mastercare to be repaired, 3 weeks l8r i got a phone call at 830pm to say that my phone had been stolen from the repair centre! The bloke then went on to say that they would replace the phone, but couldn't tell me what phone I would get (since the T68 had been discontinued by then) or even when i would get it. I eventually was given a T68i (which I later found out was a refurb phone) 2 weeks later.
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Posted: 2003-03-11 20:10:00
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Any shop that is owned by the dixons group should be avoided like the plague. They employ the most inept people to walk this earth, They teach them to be as bad at their job as can be and sell you only the things that will give them extra comission. Like mastercare which I was unfortunate enough to take out once and still have not got a satisfactory result and that is a year and a half later and they obviously don't keep any form of record as to what your problem is as you have to repeat everything time and time again to end up with the same result at the end, abad head and no further forward.
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Posted: 2003-03-11 20:32:00
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ive never had a problem with the dixons group - mastercare always dealt with me quickly! pc world no probs, always exchanged faulty goods! Tiny pcs well had a problem with them!
This message was posted from a WAP device
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Posted: 2003-03-11 20:43:00
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@blackcat- aren't phones4u related to singlepoint? nuff said.
for what it's worth, i've had a good run with carphone warehouse so far. no problems with the t68, but when they stuffed up my first bill they not only sorted that out, but let me switch to a lower tariff too (this is just after my first month on a free phone). nice service.
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Posted: 2003-03-11 21:06:00
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