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bradmax57 Posts: 146

Quote:
On 2003-03-16 15:13, tamninja wrote:
I signed up for the Orange O2 Business First contrat in onestopphoneshop.co.uk
the phone costs 209 pounds and 14Pounds per month for the orange contract.
The webpage said that it comes with one year free orange care service.


Orange have now stopped giving Orange Care away free unless you a registered business user like me:) and they never gave care with OVP tarriffs anyway

[ This Message was edited by: bradmax57 on 2003-03-17 22:53 ]
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Posted: 2003-03-17 23:52:00
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onionz Posts: 24

Quote:
On 2003-03-17 23:52, bradmax57 wrote:
and they never gave care with OVP tarriffs anyway


Incorrect. OVP 02 Business First was, and still is, the exception to that rule because of the insurance that O2 offer(ed) with this tariff.
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Posted: 2003-03-18 02:22:00
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tamninja Posts: 15

Quote:
On 2003-03-17 21:41, butterguy wrote:
You can always downgrade the tariff after a certain time...i'm gonna have to do that as i'm gonna be abroad and not using the SIM card...it does seem very unfair that they are not accepting your claim...

Yes...
And next time you lost a phone in public transport remember to lie...
I was paying 7pounds per month for insurance and I terminate it immediately after they said "no claim" =(
Also anyone knows what is the cheapest plan for voda?
I will just pay for the remaining fees and forget it...
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Posted: 2003-03-18 06:46:00
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butterguy Posts: 192

Quote:
On 2003-03-18 06:46, tamninja wrote:
Yes...
And next time you lost a phone in public transport remember to lie...
I was paying 7pounds per month for insurance and I terminate it immediately after they said "no claim" =(
Also anyone knows what is the cheapest plan for voda?
I will just pay for the remaining fees and forget it...


Mmmm i think it depends on who you re with, I'm with O2 through singlepoint( i know probably a mistake but hey the guy hooked me up on the hanset price), and they require you to call the police. I guess to get a statement or something? So i wouldn't necessarily lie to them, but i understand what you mean...i will make sure to be careful while on public transportation from now on...i always was but now i'll just be paranoid...lol
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Posted: 2003-03-18 07:40:00
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Bogman Posts: 123

Just be careful.....I have one of the old "Anytime 200" plans which includes Orange Care. Prior to upgrading to the P800 I asked Orange if I keep the plan will this include the insurance....the answer was YES.

This week they tell me NO, because it's a Phone and PDA your insurance is invalide on your plan and you need to take out a new policy @ £5/month. After nearly 4 weeks use I have cancelled my P800 and it's going back to orange today. I'm keeping my T68, this will be coverd by Orange Care and have ordered a new P800 from AVR mobiles as an additional user. Doing this I saved myself £160 on the cost of the handset and upgrade fee.

And.................got a brad new P800
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Posted: 2003-03-18 09:16:00
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Aswe Posts: 6

Hey Bogman,

What do you mean by ordering a P800 as an additional user? I'm also on orange at the moment and want to get a P800 but the upgrade cost is something like £280 which I can't really afford. But if i sign a new contract I can get a phone for about £100 or so but have to go thorugh the hassle of changing numbers. Does getting the P800 as additional user mean the phone is cheaper than on upgrade (and by how much)? Obviously that would solve my problem.
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Posted: 2003-03-18 10:58:00
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Bogman Posts: 123

@ASWE
Additional user means...someone else sharing your talk plan minutes. You have to pay an additional rental fee but works out a lot cheaper then taking out an additional plan with the equivalent minutes. I now share the plan with my beloved sharing my 200 mins/month

Hope this helps
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Posted: 2003-03-18 11:39:00
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Matty B Posts: 93

Does anyone know if orange care covers water damage?
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Posted: 2003-03-18 12:03:00
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tamninja Posts: 15

Quote:
On 2003-03-18 09:16, Bogman wrote:
Just be careful.....I have one of the old "Anytime 200" plans which includes Orange Care. Prior to upgrading to the P800 I asked Orange if I keep the plan will this include the insurance....the answer was YES.

This week they tell me NO, because it's a Phone and PDA your insurance is invalide on your plan and you need to take out a new policy @ ?/month. After nearly 4 weeks use I have cancelled my P800 and it's going back to orange today. I'm keeping my T68, this will be coverd by Orange Care and have ordered a new P800 from AVR mobiles as an additional user. Doing this I saved myself ?60 on the cost of the handset and upgrade fee.

And.................got a brad new P800


So... If the onestop website said 12 months insurance from orange care included, it's actually just warranty and not insurance?
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Posted: 2003-03-18 14:54:00
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jipped Posts: 6

onestopphoneshop.co.uk have the ***WORST CUSTOMER SERVICE ****. I bought a phone from them, there was no coverage in my area, i asked them to check the coverage before hand, they said they did and it was excellent. They wouldn't return it, even though singlepoint the service providers they were more than happy to cancel the contract as it was only 2 days after and I had 14 days under my statutory right, Single point were kind enough to reduce my contract from £30 a month to the £15 per month. Onestopphoneshop.co.uk were rude and completley out of line, so now I have a phone with no signal in my area, stuck with a 12 month O2 contract. I even said I was willing to change the network to one that would work and they wouldn't do it. The guy I spoke to was called Chris apparantly the manager.

SHAME ON YOU ONESTOPPHONESHOP
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Posted: 2003-03-24 23:04:00
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