Sony Ericsson / Sony : General : 0800 numbers on Orange UK..
>
New Topic
>
Reply<
Esato Forum Index
>
Sony Ericsson / Sony >
General
> 0800 numbers on Orange UK..
Bookmark topic
wats da point in using ya mobee for 0800 calls when there free onya landline phone lol its bout time international calls came down!!!
This message was posted from a WAP device
--
Posted: 2003-04-15 05:13:00
Edit :
Quote
H! Miss,i used to check my BT home phone bill on my Orange mobile,i just rung 0800800150. Small things like this wud be dearly missed i think,my missus has an OVP and her(freemans) catalogue numbers are 0800!
This message was posted from a T68i
--
Posted: 2003-04-15 05:24:00
Edit :
Quote
moin boyi. thankgod theres not alot of da freephone no.s then.. haha
This message was posted from a WAP device
--
Posted: 2003-04-15 05:30:00
Edit :
Quote
We hav'nt got a home phone at mo partly because we have mobiles with free 0800's :-)
This message was posted from a T68i
--
Posted: 2003-04-15 05:53:00
Edit :
Quote
@ MissUK
The whole point with free 0800 access on mobile phones is that it allows you to access calling card services so you can make landline and mobile calls for less than bt rates. Orange try to block known calling card 0800 numbers (well they put them on a list that they charge for - and they *should* give you a warning when you dial that you are about to be charged) but there are some that remain free.
Virtually all ericsson and sonyericsson phones have built in functionality to support calling cards so it is quite convenient and you can end up saving a small fortune on your bills. And you don't have to feel too bad about it either since Orange still make money when you phone 0800 numbers - just not as much as if they were charging you their rates!
--
Posted: 2003-04-15 09:43:00
Edit :
Quote
Which is exactly why they are doing what they are doing
Jalu
--
Posted: 2003-04-16 00:46:00
Edit :
Quote
Personally I don't see what the big deal is...
a) No calling card numbers are free on Virgin anyway
b) If you're on Orange, when you signed the contract you signed to say that you'd pay for calls to 0800 calling card services (it's in there) whatever tarrif you're on.
I don't think that Orange are too worried about losing "calling card" customers who pay no line rental and generate very little revenue.
--
Posted: 2003-04-16 01:15:00
Edit :
Quote
@Bossjohnc, as i see it, Orange allowed people (on the quiete) to take out OVP deals purely for the 0800's to use calling card companies. (me & many of my friends have been using calling card calls on Orange for years, in fact since 1999. which includes massive savings on calls abroad @miss uk) Orange knew a couple of years back that they were in a race to get as many people on their network as poss.
They were not bothered if these new customers were profitable or not, as £5 a month from a new customer for sms use is better than nothing at all, the reason they did it was because with a huge move towards mobile www & video messaging these cheapskate calling card customers would aventually start spending on things like MMS & email via GPRS. they would stay with Orange for years, mobile networks is all about your "customer base" but it all went wrong when people started using multiple phones & twin sims, Oftel recently spotted that huge numbers of people now carry 2 or 3 phones one for CC calls, one for free sms & one for same network calls, all the networks lose in this situation & i think thats why all the "loss leaders" are stopping.
Sorry for the long post but Orange promised me i would continue to get free 0800 numbers on OVP a couple of years ago because "all contract Orange deals give them" thats what they said & i'm not accepting there "new" mob handed approach to their customers & i feel strongly about it. even though i do use calling cards, EVERY month Orange do get some of my money for other services.
--
Posted: 2003-04-16 04:29:00
Edit :
Quote
Sorry Pachy but here's where I strongly disagree.
You make it sound like Orange knew all along what giving free 0800 numbers would do and didn't care. I don't believe it to be that way.
I think it was more likely that Orange either:
(a) didn't know these things existed (not very likely)
(b) didn't think they were that much of a problem.
This is similar to the personal 070 numbers that were being used to make cheap international calls.
As with any slightly dodgy thing, the popularity of these 'calling cards' will most likely have grown at an expedential rate, meaning that it is now a big problem that Orange have to deal with.
Sure they get *some* money from you, but the goal of any network is to increase its ARPU (average revenue per user) and if it has to clamp down on these workaround of call charges to do so, it makes good business sense to do it.
Orange may have made a promise two years ago and your circumstances may not have changed in that time, but the problem has obviously become bigger and Orange need to deal with it.
JAlu
--
Posted: 2003-04-16 05:55:00
Edit :
Quote
@Jalu
Well this is the problem with networks now - they are convinced that ARPU is the most importnat thing for them. Sure on paper it may look like you are getting lots of money out of your users but you have to remember that even low spend customers are making them some money - it seems pointless to me to ignore them completely to the extent that they just leave for another network. No network is losing money by having low spend customers who use calling cards. If they treat those customers like sh!t then they will leave and that is when they really do start losing money - and the low spending users may have friends who have very large monthly bills who may also move with them to stay "on-net" etc.
I signed up to OVP Virgin which never stated that all calling card services would be charged (at least not that I ever saw). The only thing they had was on the tariff table for OVP Virgin which had a smallprint adendum to the free 0800 bit which stated "certain calls to calling card services will be chargeable" which to me suggests that not all calling card services will be charged -just "certain" ones (i.e. ones they know about). Of course now the smallprint has been changed to say that from 1st May they will all be chargeable.
--
Posted: 2003-04-16 10:13:00
Edit :
Quote
New Topic
Reply
