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In Northern Ireland the is only one SE service centre, CPW in Belfast. They agreed to upgrade mine on the phone one day but refused the next day, when I called to ask how long it took. I tried to tell them that other CPW branches were doing the upgrade, but still no dice.
I agree, CPW should have a national policy on Orange upgrades, & some staff training would be nice too.
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Posted: 2003-05-16 16:10:00
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just phoned CPW southampton, and they are happy to upgrade orange p800
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Posted: 2003-05-16 16:42:00
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Just got this from SE
Dear Mr Searley,
Thank you for contacting the Sony Ericsson Customer Care Centre.
In regards to your enquiry concerning your P800 handset, we suggest that you contact orange to get them to authorise the latest software upgrade R2F.
Please contact the Sony Ericsson Customer Care Centre again if we can assist you further.
Kind Regards,
David Upton
Sony Ericsson Customer Care Centre
mailto:questions.gb@support.sonyericsson.com
http://www.sonyericsson.com
Tel: (++44) 08705 237237
Fax: (++44) 0845 3002439
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Posted: 2003-05-16 17:40:00
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@ kradcliffe
hi i sent my phone away and it was gone 2 weeks and recived it all excited and guess what no upgradeif orange take any longer i will find a hole in my contract which they must of breeched by now and cancil it i am not a happy bunny after 5 yerars of being with one2one (tmobile) i wish i had waitd to i will keep u up 2 date with what info i get in the forthcomeing week
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Posted: 2003-05-17 00:24:00
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I got my Orange P800 upgraded to R2D and so has another of my friends from the CPW off Baker Street London, if memory serves me right they were the first people to do the upgrades.
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Posted: 2003-05-17 01:47:00
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I used a company in Warrington called A Novo Digicom (01925 403808)
did it for free on my Orange P800
first class service everything working fine.
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Posted: 2003-05-17 13:35:00
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I used Next Communications in Southampton, the only official SE SC in the area, upgraded fine with no problems and no questions asked
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Posted: 2003-05-17 14:11:00
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I used R's Electrics in Tottenham, London. Speedy service and no quibbles with regards to it being an orange handset.
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Posted: 2003-05-17 14:26:00
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but what does your phone look like after an upgrade? - is all the orange branding / functionality gone or can you 'restore' that?
thanks, benjiP
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Posted: 2003-05-18 01:17:00
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Had a chat with one of the guys at CPW in Bon Accord Centre, Aberdeen. He had his Orange handset upgraded with the "standard" R2D and it wrecked his phone.
Apparently they are still waiting for Orange to test R2D?, seems strange if CPW in London can do the Orange upgrade ...
Keith
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Posted: 2003-05-18 12:47:00
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