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fijbert Posts: > 500

I believe u r welcome to come and post in the garbage thread
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Posted: 2003-05-27 23:32:10
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jonbob.com Posts: 175

The 7 day period only applies to items bought mail order or by telephone - it gives you time to examine the goods to make sure you're happy with them. This period does NOT apply to in-store upgrades as it's your responsibility to test the phone before buying it.

The 14 day period applies only to signing NEW contracts, ie. not extending contract as with an upgrade.

These are your statuatory rights in the United Kingdom. These are Law.
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Posted: 2003-05-27 23:35:47
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bossjohnc Posts: 450

@Jonny05 - not sure what your source is, but it's wrong. If you intend to return anything to a shop that you bought it from over the counter there has to be a reason, even within 7 days and even if it's in original condition. With mail order items you have 7 days.

This is a great leaflet and spells out everything about taking back phones in the UK... (watch out for the line wrap)

http://www.tradingstandards.gov.uk/cgi-bin/calitem.cgi?file=ADV0056-1111.txt
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Posted: 2003-05-27 23:37:41
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jonny05 Posts: 39

I never said that you did not have to give a reason for the return. Jonbob I was referring to vodafone with the upgrade quote who will except a return within 14 days wherever you bought it. I know because I work with voda This message was posted from a T68i
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Posted: 2003-05-28 00:01:11
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bossjohnc Posts: 450

@Jonny05 - in that case, law actually states 6 years as a limit.
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Posted: 2003-05-28 00:15:35
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Jammers Posts: 117

You should not of returned it. A software upgrade at a SE centre would of rmoved all the voadfone branded crap.
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Posted: 2003-05-28 00:18:32
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jonny05 Posts: 39

I never said that you did not have to give a reason for the return. Jonbob I was referring to vodafone with the upgrade quote who will except a return within 14 days wherever you bought it. I know because I work with voda This message was posted from a T68i
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Posted: 2003-05-28 00:20:55
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Prologic Posts: 5

the only time you do not get 14 days peace of mind is when you migrate from orange just talk to orange contract! This message was posted from a WAP device
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Posted: 2003-05-28 00:21:00
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jonny05 Posts: 39

Bossjohnc. In what case? This message was posted from a T68i
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Posted: 2003-05-28 00:21:57
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bossjohnc Posts: 450

In most cases 6 years is a little out of the question, but in cases where the goods should last longer than they have, usually because of failure due to an original fault I imagine.

It's what the law says, which isn't good if you're a reseller as it's fairly vague.
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Posted: 2003-05-28 00:24:44
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