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Take a look at my post
here, in fact the third time I've replied to separate posts with this advice, and see how you get on. I too suffered from the problems described here, but so far have been running well.
Cheers,
Steven.
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Posted: 2003-08-28 16:10:45
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Thanks, I DID look at that and followed your instructions.....no joy.....
I'm going NUTS!
julie
[ This Message was edited by: joolsca on 2003-08-28 15:23 ]
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Posted: 2003-08-28 16:20:03
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I've had two work through sessions with SE support....nothing....it's escalated now and a "Specialist" is supposed to call me back...
So far the support guy refused to entertain the notion that it is a cable malfunction...he says something is blocking the COM port. I have tried it on dozens of COM ports (!)
For 6 months this used to work just fine! I am flummoxed!
~julie~
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Posted: 2003-08-30 16:41:32
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Try to deactivate any software Firewall.
I can't synchronize or see my phone until I deactivate my personal firewall.
worth the try
good day
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Posted: 2003-08-30 18:37:05
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I don't use a firewall...and as I said it has been working fine for 6 months...just stopped connecting....I have been through every single usual trouble shooting method, on my own and with SE support.
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Posted: 2003-08-30 23:52:22
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have you reinstalled the software for synch?
and the Cradle USB Drivers?
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Posted: 2003-08-31 00:11:42
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Many times...
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Posted: 2003-08-31 03:03:28
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Hi joolsca,
I have read this thread and I presume that you got the same problem it happened to me.
Internally in your cradle the electronic connections are broken. I opened my cradle and saw it ( very sad actually ), since then I am using the IR, tillmy cradle come back.
cheers,
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Posted: 2003-08-31 20:08:00
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