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dieing4p800 Posts: 15

I have a related question about p800 and MMS on T-Mobile in the US. When I send an MMS message with a voice recording attached from my p800 to my home e-mail address, the audio comes in a .wav attachment in the e-mail, but when I play that .wav, it's very short (only the first second or 2 comes through) and garbled...

Any ideas? Do I need to change a setting on the p800? Do I need a special piece of SW on the recieving PC to listen to the audio?
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Posted: 2003-09-05 15:44:58
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starhawk Posts: 22

Hi all...

I pretty much spent the part of my weekend testing my MMS settings.

I performed the steps in Bengalboy's Bible to the letter except for setting up e-mail accounts (is there a way to mark messages as read/unread?). For WAP password, I used the password to get into my T-Mobile.com account. At first, things failed but using Johntx's recommendation (removed any parentheses, dashes, and spaces but retained the +1 country prefix) , I was able to send and receive MMS messages successfully (albeit messages took some time to reach me).

Before I considered the problem solved, I decided to reload my PictureMessaging settings (I still had the settings in my Auto Setup inbox). Without modification to the OTA'd settings, I tried Johntx's recommendation and was successful (with the same delays) as well.

This pretty much confirmed what the Level III tech was telling me. The settings I originally had was correct.

It was the extra characters in my phone numbers that was causing the error. Thanks Johntx.

According to the tech, T-Mobile is aware of the situation and is working on a solution. Also in the works is international MMS capability. He says the upgrades may be 6 or so months away.

I want to thank everybody for their help, especially Bengalboy, Johntx, and T-Mobile's Level III Tech, Stanley. I'd still be pulling my hair if it wasn't for your support.

Cheers...
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Posted: 2003-09-08 23:38:46
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starhawk Posts: 22

@dieing4p800

I tried to send myself an e-mail with a voice recording and ran into the same problem as yours.

To see if it was a problem with the P800, I tried sending one through my T68i and also had the same problem. Perhaps, this is a T-Mobile issue. I'll shoot a voice mail to my tech contact at T-Mobile and see what he can find out.

Cheers.

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Posted: 2003-09-09 02:01:09
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daftpunk Posts: 121

well i got here too slow but glad to see you solved the problem. i had this same thing about 2 days after i got my p800 and discovered this on my own after TMO didnt have a clue even at level 3. so you arent alone and all is well in p800 land now
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Posted: 2003-09-09 08:52:20
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