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brought the T300 from fones 4 u, and it isnt going back to them because i know from people on here and others(after buying from them) that their after sale service is crap, and that dont care about repairing phones unless they are contract
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Posted: 2003-09-07 11:37:05
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Well, my experience with the service center in Malaysia (Ericserve) was very good. They seem to do things fast and effecient...
T68i upgrade was always around 30 minutes. Once, the processor of my T68i was fried and it was 1 months plus after warrenty and they still replaced it for free.
Also, T610 upgrade was under 20 minutes. That's fast!..
When I got it, the T610 was still hot =)...
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Posted: 2003-09-07 13:03:52
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1)this is the UK im on about, and virtually all customer service is below average for any company!, but Celesticas is the worst ive ever come across
2)Its a send away service center so it was going to take at least 5 days, up to a maximum of 10
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Posted: 2003-09-07 13:17:58
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leave it this kid only wants attention
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Posted: 2003-09-07 14:40:51
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no seriously i dont, i just dont want others to go sendin their phones off to celestica, and then expect them bak in 10 days and not get them. If people arent made aware of this there could be alot of people without their SE phones for a long long time!
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Posted: 2003-09-07 15:36:51
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there are customer services in the uk?!
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Posted: 2003-09-07 17:51:40
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All customer services are crap tho the things you need you never really get, things you don't need always to be there for you and when you actually get help you're so suprised that you probably solved the problem yourself. I don't know, thats just my opinion if it matters at all.
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Posted: 2003-09-07 18:01:39
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I know what you mean, but when I pay so much for a phone i expect to get some sort of customer service, not being able to contact SE at all is what annoys me! Ive tried by email and phone and i get no reply via either!
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Posted: 2003-09-07 19:06:34
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well when i need something repaired i just go to the se center in indo and open the door to then service center and then just walk into the back where they do all their repairs and it takes me less tehn 5 mins hehehe (i dont recomend u to do this though heeheh)
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Posted: 2003-09-07 19:36:47
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I dont know where any service centres are in the UK, apart from celestica even though learning complete electronics and phone repair myself would be quicker than celestica repairing my phone 4 me!
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Posted: 2003-09-07 19:39:45
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