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Jim Posts: > 500

Mikebech don't spam !

And I agree with the prious posts, you have the right to have a new phone as this one seems to have hardware faults whitout paying something as this is clearly not your fault

[ This Message was edited by: Jim on 2004-01-05 10:44 ]
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Posted: 2004-01-05 11:39:30
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ac Posts: 316

@hkk04:
I had the same "blue line" problem with my P900. I informed the local service centre and took it over to them. They replaced it without asking a single question...its now well known that the early batch of P900s had this problem. Also, a software update will NOT fix it.

So, if you've bought your P900 with bill/warranty etc. from the dealer, you're entitled to a FREE replacement of the entire phone itself and not the just the camera part. If the dealers don't listen, raise a storm and they'll do what they should've done in the first place...replace your phone.
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Posted: 2004-01-05 11:51:47
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Scott_b Posts: 170

It is definetly up to the retailer to take care of the faulty phone.

Don't let them tell you that they are not responsible. I work for orange retail and in my experience we would have to replace the handset in store if it was within 28 days, howver, anything outside that period is only covered by the manufacturers warranty.

We would then send it of to our repair agent (Celestica) on behalf of the customer.

They may not replace it instore but i would definetly be demading it sent of to for repair. They then have 28 days to fix it or they will supply you with a like for like replacement.

Let me know how you get on.
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Posted: 2004-01-05 12:44:44
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hkk04 Posts: 6

thank you all for your replies.
Sorry for not being clear on certain things:
i live in Lebanon and i had my p900 sent to me from Dubai,UAE since the local Lebanese "destributors" not "dealers" (SE has their regional office in the UAE) will not get the p900 till the end of the month.
That is why they won't replace it but they will fix it. I contacted the UAE office & i am still waiting.
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Posted: 2004-01-05 13:24:00
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GAZZZAloddi Posts: 6

Almost every P900 in Russia has the same bug...
I don't really want to claim for a warranty, because that line isn't a problem for me...anyway, it isn't good for such an expensive gadget...
Check the picture made using my P900..there is a black line, too.



[ This Message was edited by: masseur on 2004-01-05 13:05 ]
Sorry..masseur....no more porn pics I'll try another one.

[ This Message was edited by: GAZZZAloddi on 2004-01-05 13:40 ]
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Posted: 2004-01-05 14:02:30
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Arfi-Gorgona Posts: > 500

well i like the girl now for the phone problem you must take it back and demand a new one.
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Posted: 2004-01-05 14:47:55
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GAZZZAloddi Posts: 6

Don't really know....should I?
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Posted: 2004-01-05 14:54:38
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Arfi-Gorgona Posts: > 500

You must if the phone is faulty they must change it.
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Posted: 2004-01-05 14:57:07
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GAZZZAloddi Posts: 6

hmmm...i thionk I'll phone SE tomorrow and see what they say.
I know i'll make them give me another one (coz i know my rights, the law, etc), but the only thing is time...i don't want to wait for the phone for ages...

[ This Message was edited by: GAZZZAloddi on 2004-01-05 14:09 ]
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Posted: 2004-01-05 15:09:16
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Vlammetje Posts: > 500

Well..... I wonder if waiting for a GOOD phone won't be the wiser choice in the long run, rather than settling for a not-top-notch phone.
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Posted: 2004-01-05 15:19:17
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