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> UK People - how about a bit of consumer action?
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Aren't there certain countries where people die for piss poor after sales service?
Unfortuatley its not this one,
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Posted: 2002-05-21 17:36:00
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"There are many people who already have had the upgrade on the t68m because they have friends at ScumEricsson, the upgrade WORKS, that we know for sure. "
Again - good point. These people have had the T68ms upgraded some time ago. If there was an issue with the conversion they should have fixed it by now.
BTW has anyone been able to check the FAQ? What does it say now? (Mine still says week 21 but I suspect it is cached version of the page).
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Posted: 2002-05-21 17:36:00
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Can agree, they are treating us like, the customers, like we where completely "left behind"...
The
Customer Support is real bad
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Posted: 2002-05-21 17:42:00
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Yes, and Week 21 isnt over yet, so TAKE it EASY!!
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Posted: 2002-05-21 17:47:00
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Hmmm,
I am contemplating going to Carphone Warehouse and demanding they replace my T68m with a T68i. My reasoning would be:
1) Phone sold on the basis of MMS, picture phonebook etc..
2) 7 months later update not available
and most important
3) No official word on when it will come out (it WON'T be week 21 - not in the UK)
If they can't show an official document that says when it will be out I don't see how they can refuse an exchange.
Dunc
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Posted: 2002-05-21 18:31:00
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Lets make it a global action plan... If we all attack the same part of SE, it will have impact
This post was posted from a T68
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Posted: 2002-05-21 18:35:00
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Yeah, Globalise Resistance!!
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Posted: 2002-05-21 18:47:00
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POWER TO THE PEOPLE!!!!!!
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Posted: 2002-05-21 19:51:00
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So no ideas on when the upgrade will be in uk service centres?
This post was posted from a Nokia
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Posted: 2002-05-21 20:20:00
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does anyone has the email adress of the director of SE? lets mailbomb him till the software is online:)
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Posted: 2002-05-22 09:15:00
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