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Az,
What a nightmare! I can't believe you've had seven phones. Wow! I agree, the t65 has great features for it's price - pity about the quality.
Az - did you take the phone straight to the service centre, or did you try to change it where you bought it for a new one? I tried to exchange mine at the point-of-sale, but got told that ericssons policy is to not let dealers exchange faulty phones, whereas if it was a nokia or panasonic they could have changed it straight over.
Ted
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Posted: 2002-06-07 00:37:00
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Sorry it's been a while Ted,
But, yeah, i DID change my phones over at the POS, with the t39's, by the time i managed to change to the t65, they were sick of me and didn't want to see me again, they told me to go to a service centre. you want to do that anyway, because then you get a NEW phone rather than another ericsson from the same batch that's gonna have the same problems.... i've got my phone back, FINALLY, not new, but they re loaded the software on the phone, it's doing wierd things, the reception doesn't seem to be as good tho, as i can hardly talk on it now at my house.... I'll just have to see, if this phone is stuffed (makes it my 8th unit) i'm gonna be reallllllly pissed because i've spent so much time driving, etc, etc, to get the stupid phone fixed. However, i now have a customer service rep at ericsson of my own! hahahaha! I'll demand a t68 or something if this phone stuffs up, if it does, i'll SPEW! You can email me if you prefer at
ubugger@kissmyass.com
and we can chat there if you prefer, this forum gets busy!
thanks,
Az
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Posted: 2002-06-15 17:43:00
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Az,
Chit mate - you must be ready to strangle someone! You must feel very privelidged to have your own service rep!
I got my replacement phone on Fri (took the full 10 working days), and so far havent had any probs except for a couple of wap lockups. BTW - did you know that if your phone freezes - you can hold the 'no' key for 15 secs and it will reset the phone? That has come in very handy!
One thing i did notice is that the backlight now is a lot dimmer than on my previous phone, and goes out as soon as you start a call. I guess they do this to eliminate the buzzing noise on previous versions.
Also - the reception appears to be much better - I have no probs making calls from home now.
Good luck trying to get a free T68 - you deserve one!
Ted
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Posted: 2002-06-16 07:02:00
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Well, i've talked on my phone tonight, reception is STILL just as bad as before, and the phone STILL CUTS OUT! Grrrrrrr...... The service centre said "tested phone, working 100%" BUT, i don't know how they tested the phone, as ALL the wap stuff and bookmarks, etc, etc, were ALL corrupt, they reckon they tested it? Um, no... sorry, but they didn't. My sms's are harder than ever to send, takes 3 tries to get 1 through...... I've had it up to *holds virtual hand above head* here with this phone..... i'm NOT gonna drive to another service centre, i want ericsson to ship to my house, this is ridiculas...
Glad yours works tho! BTW, it SHOULDN'T crash on WAP.... i can't even test mine, as whenever i go to set it up through sonyericsson.com, my phone gets sent blank sms's but no settings.... this is stoopid.
Az
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Posted: 2002-06-16 13:40:00
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my t65's sw is r3b007 and i have not experienced any problems whatsoever. i got my 2nd phone coz the 1st one i had it upgraded to r4a007 but the company who did the upgrade busted my phone so they replaced it. they told me that i have to wait 3 weeks for my replacement phone. i emailed them and gave them a good reason to hasten the waiting period so i got mine in 10 days. switch to another network too coz some of your problems are network related. mine also crashes during wap but that is also network related.
[ This Message was edited by: d_a_r_k_n_e_z_z on 2002-06-16 13:34 ]
[ This Message was edited by: d_a_r_k_n_e_z_z on 2002-06-16 13:36 ]
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Posted: 2002-06-16 14:32:00
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if you want to reset your phone press # then 1 ......hope it works for you
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Posted: 2002-06-16 14:37:00
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Az,
Try calling optus and get them to send the gprs settings to your phone direct. This worked fine for me.
Ted
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Posted: 2002-06-17 00:24:00
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