>
New Topic
>
Reply<
Esato Forum Index
>
General discussions >
General
> phones4u staff
Bookmark topic
I used to work for them. its all sales driven. My advice buying phone from them is to never accept the first offer, and dont take any option extras like insurance or the home phone solutions.
--
Posted: 2004-09-08 19:20:09
Edit :
Quote
It makes me sick to read some of these posts. Imagine not knowing about the very product you are selling. Customers are going to come away with the wrong handset. What a pile of crap they are. .
This message was posted from a T610
--
Posted: 2004-09-09 04:25:27
Edit :
Quote
I dread to think how badly less informed customers are getting ripped off by these people!
They should make their employees spend some time surfing here to pick up some info
--
Posted: 2004-09-09 05:43:45
Edit :
Quote
they are crap i think carphone where house is better has anyone else had this problem
they are only trained to sell, they should hire me i know loads about phones
all of them put togther
(no jokes
)
--
Posted: 2004-09-09 20:16:28
Edit :
Quote
It was thanks to a phones4u staff that i got a T610 and not a crappy Motorola V300 or a crapp Nokia 3200 so im grateful for that
And if it wasnt for him i probably wouldnt have found Esato in the first place
--
Posted: 2004-09-09 20:21:34
Edit :
Quote
i used to work for phones4u in edinburgh over the xmas period. i do not understand how this shambles of a company is still in business. while i was there for 3 months i recieved a total of 9 days worth of sales training and no actual phone info watsoever. we werent even allowed to see the phones b4 we sold them. i was demo-ing a p900 to a customer once. i spent an hour with him and fair enough he didnt buy but at least he got all the info he wanted. afterwards my manager gave me a bollocking for spending that long with him then he didnt buy. best bit was that customer turned out to be the mystery customer and i got 89%. he wouldnt have bought regardless of how good i was. if ur reading this tam your an idiot.
i used to also get sent to the bank every single weekday morning without fail with 100s of pounds in my pocket. just so they could save a little money on the bank not picking it up. its a terrible company
http://www.esato.com/board/viewtopic.php?topic=63284#post823340
http://www.esato.com/board/viewtopic.php?topic=63279#post823292
see the above posts for other topics ive posted on my experiences work for the prinks (very obscure shaun of the dead reference there lol)
--
Posted: 2004-09-09 22:34:59
Edit :
Quote
well done on the mystry shop, i understand that managers get a bollocking for failing them.
phones4u are one of the worst companies to work for.
Reading your other post about the, meet and greet, cue sheets...........ah the memories of being a salesman, no wait it was a nightmare!
--
Posted: 2004-09-09 22:40:53
Edit :
Quote
Our local Phones4poo shop normally has at least 2 of its staff stood outside smoking when I go past.What a good image this portrays.
I was looking for my P800 in p4u one day and the manager served me. I explained that I didnt have the money to buy the phone that day. He still insisted on sitting me down and going through the price plans and costs for the phone. He even went as far as trying to do a credit check to see if I was ok to take out a new contract. At that point I decided to slam on the brakes and bring this episode to an end. He got quite funny about me wasting his time, even though I told him I wasnt buying the phone that day. He then proceeded to tell me that he could only do that deal there and then as he was leaving that branch on that day. I told him that I would think about it and then went to CPW where I got a very good service. Having gone past that shop several times since, the same manager has been in there.
They will Lie, cheat and do anything to swindle money out of you.
--
Posted: 2004-09-10 00:29:20
Edit :
Quote
I occasionally go to my local Phones4U store for a look only and have seen some strange sights...
3 staff throwing rolled up paper at each other across the shop, and didn't even stop their game while customers were in the shop.
2 staff punching and hitting the N-Gages on display, again didn't stop when I walked in.
Blatantly damaging stock. I went to have a look at a phone case, just a look, and the guy tore open the SE heat sealed wrapper wth scissors to take the case out, to show me. I didn't buy it.
--
Posted: 2004-09-10 08:23:24
Edit :
Quote
out of everything we can blame phones4u for the worst thing is surely lynx69!
--
Posted: 2004-09-10 12:33:00
Edit :
Quote
New Topic
Reply
