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< Esato Forum Index > Sony Ericsson / Sony > Software, Firmware and Drivers > Online update service for Mac users? Bookmark topic

After trying it earlier, I can tell you that trying to run TOTAL Multiserver for firmware updates in Virtual PC does not work. The application won't even open!
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Posted: 2004-10-06 17:31:31
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i ran the updater through VPC (win98), and my phone's goosed

are the two related? who knows (doubt it though )
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Posted: 2004-10-06 19:48:18
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Do you mean the online updater from SE? What happened?
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Posted: 2004-10-06 20:02:32
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yeah, the SE Updater. everything started off fine, got the dss-25 drivers installed, put the file manager and sync software on (under both 98se & 2k (VPC7)) and they worked fine. went to the update site in ie (under 98) and everything worked as it should. the update installer intalled fine, and the update proceded. started writing the new firmware, then at about 70% it errored (error in communicating with device) and stopped. phone won't turn on, so i do an update in recovery mode. gets as far as trying to communicate with the phone the errors out. tried a recovery in both 98 & 2k with the same results every time.

SE are taking their time getting back to me about it too.
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Posted: 2004-10-07 14:21:17
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Hi! As Mac user I had the same problems when I tried to to use the SE support site. You can't load updates from SE with a Mac. What a shit. But what shells, there is no Update-Website for my Z1010 anyway.

Greetings, Alex

[ This Message was edited by: 4motion on 2004-10-07 13:41 ]
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Posted: 2004-10-07 14:40:17
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Exactly the same thing happened to me with VPC, 70% and kaput, phone no longer works. Tried numerous time using recovery mode + trying to recover it on a real PC with the Firmware data files installed... no luck at all. I've since put it in at a SE service centre for repair... should be getting it back tomorrow, hopefully working again. Mac users don't do this...not worth the hassle.
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Posted: 2004-10-07 14:42:27
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well, in that case, this thread should be renemed to "Warning for MAC users!"

It must be an issue with how VPC deals with the Mac's USB ports, I can't see any other possible explination.

I've a local service centre that can only do flashes, hopefully they'll be able to resurrect my phone.
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Posted: 2004-10-07 16:01:56
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I've edited my first post in this thread to hopefully catch any new readers eyes about not using the service on VirtualPC...

@GothTeddy

Do you have a friend with a real PC? If so, you should be able to resurrect your phone yourself with the SE updater or TOTAL Multiserver and a credit.
_________________
This message was posted from a Mac

[ This Message was edited by: JoolsG3 on 2004-10-07 15:14 ]
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Posted: 2004-10-07 16:10:06
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i'm building a system right now, so i'll whack the dss drivers on and give it a whirl on that. I don't have a flashing cable, so i'm going to see what i can do to get my dss to work with TS.

if SE would just write mac drivers for the syncstations, all this would be avoided...

[ This Message was edited by: GothTeddy on 2004-10-08 14:05 ]
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Posted: 2004-10-08 15:03:27
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Well, what a load of rubbish!

I've frequently used the following setup to update both a p900 AND a k700i...

•Apple Mac G4, Dual processor
•Virtual PC (BOUGHT legitimate version)
•Windows XP (Legit version) NOT SP1 (Read my lips—NOT SP1 as speccd by Sony)
•DSS 25 Cradle (came with the p900)
•OPERA browser, with Opera's default install of the Sun java system

It works just as efficiently as when I perform the update from my PC at work.
From home, i am on ADSL, 1 Mbit. The update is very quick on both the K700 and the P900. Never had a problem.

Oh, tell a lie... when I used Explorer and Sun Java, the whole thing hangs at 70%-80%. Use Opera!

Can I suggest just a couple of things...
1. Don't use explorer, use Opera. I've found it far more reliable with it's built in Java for detection etc. Explorer I found to hang frequently when using the service, which seems to use Java applets to talk between the phone/system/browser

2. Use legit software. I have heard other whines from other forum about people using VPC and Windows which they've snatched a copy either off the 'Net or off a friend. These versions are unstable to say the least. The only way to guarantee that your system is using a decent, bug-free version is BUY IT (not suggesting that you lot HAVEN'T... but it strikes me as very odd that you're having these problems)

3. CHARGE the phone fully before the update. VPC takes a tad longer than a 'real' PC to update the phone, especially if you are attempting to use a modem

4. Quit everything else on the machine running VPC and leave the VPC app in the foreground to eliminate any possible glitch during the process. Also, for the purpose of updating ONLY switch the USB sharing of the cradle on—turn off ALL extraneous shared/monopolised USB devices in the VPC prefs

Follow those rules, and I am SURE that the updater will work for you. My brother in law has also managed the update on his Mac using an older VPC and Windows system (borrowing my Cradle) and even using an internal USB/PCI card.

As far as the phone being destroyed, are you SURE it's dead?

I am rather concerned about this scare-mongery!

[ This Message was edited by: seige on 2004-10-11 16:13 ]
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Posted: 2004-10-11 17:09:51
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