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> Vodafone wont let you upgrade to P910
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Orange offered me a better deal when I said I wanted to port my number to O2, I didn't take it because Orange couldn't offer me a S700, but it just goes to show that they can and will offer you a good deal if they think they are going to loose your custom.
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Posted: 2004-10-21 21:50:40
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On 2004-10-21 21:48:59, masseur wrote:
the "leaving vodafone" line
I'm afraid vodafone does not offer such a line over here..... nor are they inclined to make great offers to make one saty
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Posted: 2004-10-21 22:01:13
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I'm not sure it does make commercial sense to allow customers to upgrade whenever they like. Given that the network would have to subsidise the phone every time (no upgrade price is ever even approaching wholesale cost price) they are losing money every time a customer upgrades. That is only offset by the guarantee of recouping the revenue in the form of line rental and call spend over a fixed period, which is 12 months. If they effectively reduce that commitment time, they are reducing the value of your custom, as they are not securing 12 months revenue from you, only, let's say, 6. Given that your contract is 12 months long, there is little benefit in the network allowing an upgrade before that time, unless you could take your custom elsewhere to a network which operates differently. As all the networks offer 12 month contracts as standard (and no shorter option exists), this is not an issue and therefore the only beneficiary of the early upgrade is the customer. And we all know how much corporates like that...
Oh, and that's my 500th post - woohoo!!! Yay me!
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Faith restored in Orange UK - P910i upgrade after 10 months for £99.99!!
[ This Message was edited by: dave_uk on 2004-10-21 21:19 ]
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Posted: 2004-10-21 22:18:24
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the joke with the networks over here though, is that even after the agreed 'commitment time' it is
far cheaper for a customer to take outa new ontract as upgrading subsidies on phones are a complete joke compared to the subsidies new customers get..... even though the upgraded contract also goes for a minimum of 12 months.... so effectively the upgrading customer, who's been loyal for a minimum of 12 moths already, is rewarded for that by paying more than the new guy for essentially the same phone, same contract with same terms.
Now it could be me....... but that is just wrong!
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Posted: 2004-10-21 22:24:06
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@Vlam
Couldn't agree more on that score.
I've never understood how it makes sense, in a saturated market, to practically give away your market share! On the plus side, though, it does appear that they're wising up a bit. It seems that the focus has shifted to increasing ARPU over the last year or two, and therefore they're very keen to maintain high-value customers and businesses. Which is why high-spenders are now usually given offers at least as good as those available to new subscribers, and especially when it becomes a retention issue. It is also why it is becoming increasingly expensive to get a decent handset free when subscribing as a new customer on a low tariff.
It's bad news for lower spenders, and good news for volume users but iall in all, it certainly makes more sense!
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Posted: 2004-10-21 22:32:51
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indeed it does
i hope that logic will apply when it's my turn to upgrade in december
voda here I come....gimme 3G and I'll stay
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Posted: 2004-10-21 22:38:16
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They most likely will - I'm sure they'll want all the 3G customers they can lay their hands on!
What's it going to be then? V800?
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Posted: 2004-10-21 22:42:49
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depending on how much i need to pay for phone and fees... i want it but we have yet to determine of my wallet wants it
considering nobody i know uses 3G yet..... it needs to be worth the investment really
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Posted: 2004-10-21 23:17:09
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On 2004-10-21 22:18:24, dave_uk wrote:
I'm not sure it does make commercial sense to allow customers to upgrade whenever they like. Given that the network would have to subsidise the phone every time (no upgrade price is ever even approaching wholesale cost price) they are losing money every time a customer upgrades. That is only offset by the guarantee of recouping the revenue in the form of line rental and call spend over a fixed period, which is 12 months. If they effectively reduce that commitment time, they are reducing the value of your custom, as they are not securing 12 months revenue from you, only, let's say, 6. Given that your contract is 12 months long, there is little benefit in the network allowing an upgrade before that time, unless you could take your custom elsewhere to a network which operates differently. As all the networks offer 12 month contracts as standard (and no shorter option exists), this is not an issue and therefore the only beneficiary of the early upgrade is the customer. And we all know how much corporates like that...
Oh, and that's my 500th post - woohoo!!! Yay me!
_________________
Faith restored in Orange UK - P910i upgrade after 10 months for £99.99!!
[ This Message was edited by: dave_uk on 2004-10-21 21:19 ]
Hi Dave UK I agree re the cost to the provider but I have been with them years and as I pointed out my average spend is high never less than £90 a month I got my current P900 for £50 last time round with 11 months to go but it is short sighted to put a volume user in the position were i have to leave to upgrade to the hand set I want given the cost of a P900 is around £400 sim free they must lose more by doing a keep you dela at the end of the contract surely
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Posted: 2004-10-22 15:02:24
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