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< Esato Forum Index > Sony Ericsson / Sony > Symbian phones > Completely dissatisified with SE, may sell my P910i Bookmark topic

THe P910 is a good phone. I also have XP SP2, and do not have any problems whatsoever. To transfer files you could use the TotalCommander plugin which is pretty good. I agree on the fact that explorer style browsing is not as good. Update works fine. And if you are using a normal firewall (NOT SP2, try ZoneAlarm - its free and is way better). I did use NAV (still have NIS2004, but it's not installed anymore) but it took up to much resource and processor time so I switched to AVAST! (free) which in my opinion blows NAV out of the water.
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Posted: 2004-11-26 09:56:18
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mikejuni

I dont know if you know what you are talking about but its just but natural that sometimes, when you install stuff and this is not only true with P910. You have to turn off your firewall. What do you mean SE is not handling it right, I work in a company and I have often time was face with an instance to turn off my firewall or configure security to download some stuff into the computer. What you are having is not a problem with SE, what they are telling you is normal and you have to remember, its not SE who is not allowing you to do it, its your computer.

Turning off your computer for few minutes to download from a secure site will not make vulnerable to attacks. In the office, from time to time, we actually have to turn the firewall(Internet Security) on individual computer because someimes, it gives problems on our network.
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Posted: 2004-11-26 10:01:14
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You sound like a moaning woman! sell the phone please I don't want anything that can associate me as being simialr to you!
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Posted: 2004-11-26 10:11:20
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turning off your firewall for the download is ok, but I guess what he was referring to is while he is upgrading his phone he turns off the firewall and may get attacked from another location. This is why I suggested to use ZoneAlarm. You can configure it to accept traffic for the update program and block others as it would normally do. Therefore you are still protected AND you can upgrade at will.
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Posted: 2004-11-26 10:12:09
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I sympathise with the points that started this thread.

SE are selling consumer products. Their market is non-technical. If they claim that their products have specific features then the non-technical buyer is right to expect them to work out of the box.

It's possible that many of you are technically competent and that's why you can get around the problems described. Most buyers don't have that ability and so they spend a small fortune on products that don't do what was promised.

It is not the consumers fault for having mainstream software on their PC that may be incompatible. It is the vendors fault for not making sure that their stuff works on the average PC.

I have a P800 and a K700i and I've had problems with both, especially when trying to synch with my PC. I solved those problems by coming to this forum and benefiting from knowledge shared by people who know what they're doing.

I'm grateful to you for helping me and I enjoy the forum but it's not ideal that we should have to do this after paying so much money for our SE products. Why should I waste my time getting their product to work as they advertised.

It's certainly not just SE who are at fault but that doesn't mean we should accept or ignore their weaknesses.
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Posted: 2004-11-26 10:24:35
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@anvil. Well said. Everyone should not have to become a geek in order to enjoy what a product has been advertised as being capable of doing.
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Posted: 2004-11-26 10:48:53
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I agree with Anvil.

I pay so much not to expect doing many things on my computer, installing and uninstalling stuffs, disabling stuffs, in order to make my consumer product work. Yeah there may be problem with my computer, or my phone, but SE should at least try their best to make sure that their product is compatible with a Windows XP with SP2 and NAV installed (or maybe with Palm desktop installed, or maybe with other firewall software installed). In fact, I'm technical, but I don't want to waste anymore time investigating after using almost a day trying to make it work and paying so much for the phone.

I just want a phone working easily and SE so far can't give me that. Simple as that and I'm disatisified as a customer because of this.
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Posted: 2004-11-26 10:49:15
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If SE service confirm that the problem is in the computer os and not the phone then it would be more correct to call microsoft support and let them help fix windows imho.
SE sells phones and I do not expect them to be able to fix every problem in all diffrent computer os'es ppl are trying to use with their phone then they would need to be experts at all os versions mac users have, all diff oses microsoft users have and all other os'es like linux, freebsd etc.
I'm prolly gonna get hated now stating my opinion.
Now if the problem is in software SE manufactures/sells then I agree they should take responsability for that.
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Posted: 2004-11-26 11:01:53
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Quote:
On 2004-11-26 11:01:53, dw wrote:
If SE service confirm that the problem is in the computer os and not the phone then it would be more correct to call microsoft support and let them help fix windows imho.
SE sells phones and I do not expect them to be able to fix every problem in all diffrent computer os'es ppl are trying to use with their phone then they would need to be experts at all os versions mac users have, all diff oses microsoft users have and all other os'es like linux, freebsd etc.
I'm prolly gonna get hated now stating my opinion.
Now if the problem is in software SE manufactures/sells then I agree they should take responsability for that.



exactly! totally agree.
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Posted: 2004-11-26 11:04:29
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Oh, for God's sake! If some people have problems with the XP+SP2 setup and a P910i and some don't, why is the problem 's and not Microsoft's, given that there are far more variables on a PC than on your P910i.

If it's so terrible, sell it. If you can live with it, keep it. Either way, please don't whine that it's too "technical". Hello? You just bought the most technically advanced phone on the market!!
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Posted: 2004-11-26 11:10:19
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