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mine was contract to contract, couldnt you have the sim converted to pay as you go? then wait a month or so sign up for new contract converting that PAYG sim to a new contract?
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Posted: 2005-06-05 12:10:38
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Think about how important your phone number is. Is it really that cool?
I would suggest that you leave Orange and go somewhere else. I used to be with Vodafone and went to 02. Their customer service are very good and they are very helpful. When I upgraded to K750 about 2 weeks ago, the phone came free. Besides, when you sign up as a new customer, you normaly get to pick a number from a list of about 10 or so options, so I'm sure you'll be able to find another number that you fancy. Another plus point from )2 is that their branding of phones is limited to a theme and a few gif images (all protected so you cannot delete) but you can wack in any other network's sim card and make use of it.
If this in not acceptable and you wish to stay with Orange, then thats fine.
Something else that you can try: Usually when I have to phone customer service at any business and I get that annoying automated filtering system and they say for instance that customer services are option 1, I normally pick another option and speak to someone on another "team/department". To me it feels as if I get better service.
On the other hand, if you call and and that company has moved their services to another country, you are stuffed as the help is always crap. In trhat case, use thewir website.
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I don't look busy 'cause I did the job right the first time!
[ This Message was edited by: Uncle Bob on 2005-06-05 11:14 ]
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Posted: 2005-06-05 12:11:09
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its not just the fact its a cool number, but i dont want to have to tell everyone in my phone book my new number and also , because i wont get the 1000 free text on any other network.
it just seems so strange orange cant offer me a contract they currently offer me to buy from them.
what happened to the moral of all these orange adverts i see recently, where apparently they value existing customers as much as new ones?
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Posted: 2005-06-05 12:15:29
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@horner2693
Thats what you call advertising. IMO the company with the most adverts are the one with the crappiest services.
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Posted: 2005-06-05 12:20:45
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yep. i just find they whole thing so frustrating
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Posted: 2005-06-05 12:25:57
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horner2693, have u consider moving to O2 online tariff? They offer 500 free texts or 50% more talk time if u sign up the deal online but the K750i will set u back to £50 on O2 100 tariff. Still not too bad though! Like Uncle Bob said O2 phones got little branding and is unlock so u could put any sim card in.
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Posted: 2005-06-05 12:34:58
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ye i have considered 02, the only real alternative imo.
plus points -
keep no.
less branding
unlocked
more minutes
negatives -
no 1000 texts deal
£50 for phone as opposed to £30 on orange
less minutes if i want more texts
[ This Message was edited by: horner2693 on 2005-06-05 11:40 ]
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Posted: 2005-06-05 12:37:06
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Also bear in mind that you can get a K750i on O2 with no branding whatsoever, which is what I did. Just buy the phone on an O2 contract but not direct from O2 (carphone warehouse, phones4u etc), then you will get yourself a cheaper deal than direct from O2 and will get a more stable phone plus no branding. I bought mine from dialaphone (£199 adding up line retal etc) but that may not be practical for you due to low free texts etc, good for me as I never use the contract sim I just stick my pay as you go card into whatever new phone I get.
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Posted: 2005-06-05 13:25:39
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someone told me on another forum that you can use PAC code even if getting a new contract on the same network. they said if i get a PAC code before cancellling my contract then when i buy a new contract from orange simply use the PAC code to keep my number but on a new sim card
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Posted: 2005-06-05 22:02:27
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sorry this information is wrong i beleive
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Posted: 2005-06-06 15:27:50
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