Sony Ericsson / Sony : General : Unbranded z800i Not Working With Sony Ericsson Update Service
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I emailed them back and told them its an original unbranded z800 so its got nothing to do with my network provider.
I'll see how I go and post back the response.
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Posted: 2005-08-02 10:19:06
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A post from another forum. Pardon the vocabulary as its from an international site.
"when u connect to SEUS server... the server will start reading your Z8ooi(unbrand) info. at the same times... they will verify your internet connection from which respective country.
when they come to read your Z800 country code... it seem they can't match your internet country ip with your phone IMEI country code.
that's the reason why they said u do not have permission to update."
Is this true? If it is, it seems like I have to go back to malaysia to update my handset. strange as the handsets got generic asian firmware and a cda.
I thought the SEUS worked irrespective of the country you were in.
Can any users confirm with internationally bought handsets working with the SEUS in their home country.
Thanks
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Posted: 2005-08-02 10:23:34
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Quote:
On 2005-08-02 10:19:06, Rambler wrote:
I emailed them back and told them its an original unbranded z800 so its got nothing to do with my network provider.
I'll see how I go and post back the response.
Is there any way you can call the Finnish tech support? They are very good and they have direct access to the Swedish site. The number is: +35892992000.
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Posted: 2005-08-02 10:29:45
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It might be a bit expensive calling from Australia.
SE support in Aus isnt great as its re routed to a call centre in india.
[ This Message was edited by: Rambler on 2005-08-02 09:35 ]
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Posted: 2005-08-02 10:35:16
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Quote:
On 2005-08-02 10:35:16, Rambler wrote:
It might be a bit expensive calling from Australia.
SE support in Aus isnt great as its re routed to a call centre in india.
[ This Message was edited by: Rambler on 2005-08-02 09:35 ]
I feel your pain dude. I feel your pain. I can simply imagine. It is a case of, "I am sorry sir. Please visit your local SE service center or your dealer".
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Posted: 2005-08-02 23:13:47
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Another response from sony ericsson
"The Australian Z800i is made specifically for the 3 network, if the phone is an unbranded handset from overseas you will not be able to use the update service. If the handset was purchased in Australia then it will be a 3 phone which means the service provider will not allow the update service on the phone."
And another response after asking why the update service will not work on an unbranded original phone bought overseas
"Unfortunately we are unsure as to why this is, if you are using the Australian Sony Ericsson update service on an overseas phone it will not work as our software differs from overseas software. As such our software will not work on the phone."
[ This Message was edited by: Rambler on 2005-08-03 09:39 ]
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Posted: 2005-08-03 10:37:13
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