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@vrl
Yeah, at least madali for SE users to configure their phone on Sun Network.
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Posted: 2006-03-20 04:26:30
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@superman17: that's bad news... if that's how the loyalty scheme works, then it would be better if they'd rename the scheme to
loyalty @ plan 1000 and up scheme!
@steele: thanks for the verification... because of that, i would no longer go to a sun shop to ask for the manual settings for my phone...
_________________
SE T68i (Feb2004-May2004)
SE T610 (Sep2004-Jun2005)
SE K700i (Jun2005-Sep2005)
SE S700i (Sep2005-Present)
[ This Message was edited by: vrl29 on 2006-03-20 03:57 ]
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Posted: 2006-03-20 04:56:19
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@superman
That's bad move IMHO. Majority of their subscriber base are between 250 to 600 plans. They should take care of the majority subscribers if not all.
@vrl
If you're a perpaid subs and you visited a Sun Shop, they would first advise you to call their hotline instead of attending your concern right away. Poor Customer Service!
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Posted: 2006-03-21 05:39:25
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Medyo matagal tagal na rin ako nagbbasa ng updates dito sa esato.com regarding the service of Suncellular, kasi I was (past tense na
a sun subscriber before. I remember the last time I called Sun's CSR, I was just asking for the telephone number of Sun Shop sa San Pablo City. Ang sobrang informative na sagot sakin ay "Sorry Mam... wala po kasi kaming access sa telephone numbers ng mga Sun Shop... Is there anything I can do for you Mam?" Dios ko day... Eh kung telephone number nga lang hindi mo ako matulungan, sa ibang bagay pa kaya....
Kaya on the very exact date my contract with them expired (that was on March 17), I visited Sun San Pablo City at exactly 8:00am to have my line cut. Sa wakas tapos na rin ang paghihirap ko... para akong nabunutan ng tinik. Ang hirap ng Sun Subscriber ha... talo ka na sa signal... asar ka pa lagi sa CSR nila.
Kaya bye Sun ang Hello to Smart na ako!
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Posted: 2006-03-23 07:07:39
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@anilrem
Good for you kung napacut mo na...But it's always good to have back up sim like sun. I am a globe and sun user.
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Posted: 2006-03-23 07:23:48
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how bad? i happened to subscibe to a post-paid service from them last december... and based on what i've read here, mukhang matagal-tagal pa akong magtitiis sa kanila. hirap ng walang signal sa mga lugar tulad ng tagaytay...
@steele: buti binigyan ako ng CSR sa sun shop ng hardcopy (as in, nag-print pa sila) ng settings ng MMS/GRPS/E-MAIL/INTERNET settings ng phone ko. at least me one good point sila dun...
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Posted: 2006-03-23 09:18:05
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Has anyone received an official copy of their Service Agreement with Sun?
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Posted: 2006-03-24 00:25:31
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Quote:
On 2006-03-20 04:26:30, steele wrote:
@vrl
Yeah, at least madali for SE users to configure their phone on Sun Network.
uhmmm... i just checked the SUN MMS settings for a W550, but it was nowhere to be found. again, the two big networks only have support. is there something wrong with the SE PH website?
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Posted: 2006-03-24 01:05:28
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tanong ko lang kung bakit ayaw magwork ng Opera Mini sa K750i ko? installed the WAP application from sony ericsson, pero inde pa rin makaconnect. btw sun user po ako. also tried the GPRS settings from previuos post pero la pa rin. TIA
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Posted: 2006-03-24 22:43:04
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Again, has anyone received their official copy of the Service Agreement with Sun?
I have been a subscriber ever since Sun started and despite my several letters requesting that I be given my copy, I still end up with none.
I would think that this would be a very good basis in case someone wants to terminate their subscription within the "contracted" period.
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Posted: 2006-03-25 00:26:33
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