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< Esato Forum Index > Sony Ericsson / Sony > Symbian phones > P1i Green Tint on Photos - FIXED by firmware???? Bookmark topic

I also phoned up today to get it replaced, getting it replaced isnt the issue on my end. The problem over here is that they will not swap the camera module, they will actually swap the phone.

So this could mean i end up with a phone which is worse then the one i have right now right?

I dont know i will try and firmware update like they said first of all, doubt it will work...and then i will look to see if i can manage an in store swap rather than by mail that way i can test the camera first...
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Posted: 2008-01-10 17:19:54
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It they swap the phone and the IMEI changes, you are into a lot of trouble because the software you purchased needs new serial numbers (IMEI changed).
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Posted: 2008-01-10 17:29:20
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Hey man if you can swap to the later batch's it will be great. Replacement does not exist in my area.
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Posted: 2008-01-10 17:30:21
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@ Lau

Thanks for pointing that one out i didn't even think about that at all. In all fairness i haven't purchased a lot since the p1 does most of what i need out of the box. But it still would have been a pain in the backside to have that hassle.

Anyways an update on my situation, when i phoned the company up they advised me to do a software update first then if the problem was not sorted send it in to them

After the update, with my heart in my mouth from the sheer fear of bricking my phone, the green tint SEEMS to have vanished.

I took a couple of photos and i had a uniform colour distribution across the whole shot!!!

I could be wishing myself not to see any green tint who knows, but one thing is for sure photos look much better now!
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Posted: 2008-01-10 19:59:18
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I was the person that had their phone 'fixed' by o2. I have just had the opportunity to take a range of photos in a range of conditions and get the developed. Guess what the green tint is still there.

It seems to be more prevalent in certain conditons and although reduced it is still there. I am now thinking that o2 did not do anything, particular as they said that they had also updated to the latest firmware. They had not done this as I had already debranded it with seus and installed the latest firmware.

I now might return it to sony
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Posted: 2008-01-10 21:15:20
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hmm, well i think all they may have done is update the firmware, because when i spoke with o2 they said they wont be changing the camera module they will send a new handset.

I told them i cant be without a handset since the p1 is my only one and the guy on the other end then says try the update, if it doesnt work then we can only exchange handsets.

I asked about taking it to a sony service center he said to me they probably wont do anything (never gave a reason mind you)

I have taken a few pictures of monotone white surfaces and the green tint seems to have gone ---edit--- ok once i got the pictures on the pc i did notice a tint on some of the pictures, but no where near to what it was before.

So i guess green tint not gone, but without doubt reduced...i'll update with some pics





So despite the green tint still being visible it is MUCH better on my handset, i will try again in the morning with natural light rather than the lamp i have at the moment see what happens.

But as Maisie said the green tint does seem to vary in accordance to certain conditions. I will have to test this over a few days and see what happens.



[ This Message was edited by: 5nak3 on 2008-01-10 20:51 ]

[ This Message was edited by: 5nak3 on 2008-01-10 20:52 ]
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Posted: 2008-01-10 21:40:38
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WTF, so not a single one of you guys can confirm it can be fixed by repair except for dagrim1?! One moment the other says there is no green tint after repair and the other moment you say there is?! WTF.

Well I have just sent mine for repair for 3 days, I will give you a definite answer whether the freaking repair can solve the green tint problem! All I freaking care now is pray not a single scratch will land my new phone during repair!!

[edit]anyway to the above, it is obvious the green tint is still there in the photo, and may proof after 14 long pages thread, the green tint cannot be solved 100% or even 90% by firmware. Dagrim1 may be right.
Anyway to 5nak3 I already advise you to send in for a new replacement, because the latter batch of P1i 'has no' green tint.

[ This Message was edited by: chlee on 2008-01-11 09:20 ]
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Posted: 2008-01-11 10:13:24
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I can confirm i have the same issue with my P1i (first i thought i had not - than i shot these). But also i have to admit that my Samsung 203B flat screen (which is not true colour) amplifies the problem a lot. When i put this pic on a Sony Bravia LCD tv and a Sanyo beamer it still had the haze, but was watchable. The bright red and green areas as seen on the Samsung 203B (16bit colour or so) is really appalling - than again pics taken with other cameras are fine (though still not 24bit print quality of course). So let that fact that 16bit monitors might amplify the problem (can anyone confirm?) not keep SE from working on a suitable solution.



[ This Message was edited by: nickolaas on 2008-01-11 23:30 ]

[ This Message was edited by: nickolaas on 2008-01-12 01:12 ]
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Posted: 2008-01-12 00:24:00
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This is even present in the w960 right? Has anyone at SE officially recognised this issue? Someone on here said when the P1 came out that they would sort it later on a firmware update as it wasnt high priority back then.
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Posted: 2008-01-12 01:32:39
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WTF now not only we have issue with the green tint, but also PINK TINT! (in the middle)
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Posted: 2008-01-12 18:16:19
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