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On 2006-07-01 00:30:24, m100 wrote:
If you think you can do a better job why don't you all get together and start your own mobile phone company.
And you are who in all of this remind us?
Have you ordered a K800 and having difficulties? If not I hope you never have any problems in the future because I won't be helping you out!
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Posted: 2006-07-01 08:05:33
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Quote:
On 2006-07-01 00:30:24, m100 wrote:
If you think you can do a better job why don't you all get together and start your own mobile phone company.
If i a) had enough money b) had the resources c) find the right staff d) strike a good deal with a neetwork..
i would set up my own MVNO...
but unfortunately the above 4 points are sadly untrue therefore i cannot commence on my quest to make a new MVNO
EDIT: If anyone can help with the above 4 points id glady share my ideas for a network...
fatreg
_________________
"live fast, die young"
whats yellow and smells of green paint?............. yellow paint.
[ This Message was edited by: fatreg on 2006-07-01 07:54 ]
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Posted: 2006-07-01 08:52:37
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copy of email i sent to O2 complaints...........
Dear O2,
I wish to complain about the level of service which i have encountered using your online ordering system. This service i can only describe as shambolic. I have been a vodafone customer for 5 years and im a moderate/heavy user but after seeing an advertisement on your website i decided to switch to O2. I pre-ordered the sony ericsson k800i on an 18 month contract on the 20th june(gm-00820****) and after ringing the customer service number i expected delivery a few days after the 26th june. I rung customer service on wednesday 27th june to enquire about delivery and was told that it would be despatched on 28th june for delivery on friday 29th june. I rung on the 28th june to confirm that it had been despatched and was promptly told it was out of stock and that it wouldn't be back until next week as the phone was still in testing. I have been assured that you did have these in stock this week and would like to know why my order has not been processed and why i have blatantly been lied to? What is the point in advertising a pre-order service if you cant supply this service? A company of O2's size should surely know how many units it should have available for coustomers orders! I would like this matter resolved or i shall consider cancelling my order and go with another network......
regards craig - walesraider
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Posted: 2006-07-01 22:39:53
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Just put a mobile phone mast on top of your head and you will get a perfect signal.
Five bars everytime.
Respec.
[ This Message was edited by: m100 on 2006-07-02 00:33 ]
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Posted: 2006-07-02 01:30:40
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you bunch of impatient muppets...!
...O2 probably did this on purpose as they were sick of you all ringing every 5mins "wheres my phone? wheres my phone? I ordered it 30 seconds ago and it isnt on my dootstep"
thats why the lines were so busy and it took me 45 mins to get through to order mine?
[ This Message was edited by: gerja on 2006-07-02 01:00 ]
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Posted: 2006-07-02 01:59:29
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Quote:
On 2006-07-02 01:59:29, gerja wrote:
you bunch of impatient muppets...!
...O2 probably did this on purpose as they were sick of you all ringing every 5mins "wheres my phone? wheres my phone? I ordered it 30 seconds ago and it isnt on my dootstep"
thats why the lines were so busy and it took me 45 mins to get through to order mine?
[ This Message was edited by: gerja on 2006-07-02 01:00 ]
Its not being impatient its the fact that these people working for o2 seem to be telling there customers bullsh*t all the time, through ringing them up several times i have caught them out. Thats the only way i managed to get my replacement sony ericsson w810i through my phone insurance. Insurance people were telling me they were out of stock yet when i rang the sales line straight after being told they didn't have any in stock i was told they had plenty when i said i was enquring about getting a new contract on that phone. This just proves to me they would rather obtain new customers instead of helping existing customers who are still paying them. There just completely disgraceful muppets!
Gerja, i suggest you read more on the subject of o2 customer care on this forum and other forums you will soon realise how shoddy they really are.
[ This Message was edited by: daz221980 on 2006-07-02 19:57 ]
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Posted: 2006-07-02 20:55:17
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