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> Cancel O2 Contract Now Penalty Free (hurry)
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you have to call the numbers before the letters were issued to each individual o2 user, that calling them numbers is going to be chargable. its been about a month now since the letters were issued. So calling the numbers now won't make much of a difference.
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Posted: 2006-07-14 19:00:43
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I never had any letter or email to inform me off this, i only found out through using esato website forums.
Just because i ain't dialed the numbers is absolute crap, they have still changed pricing in my contract, therefore they should still be letting everybody know.
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Posted: 2006-07-14 19:02:27
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ive never received any letter from o2.....
and if you can prive it your doing a damn fine job..
fatreg
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Posted: 2006-07-14 19:03:02
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lol, well good luck cancelling
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Posted: 2006-07-14 19:11:36
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good luck...
I'll probably need a miracle from the experience i've had with them in past few months. Almost all, infact all the people i spoke with at o2 are pretty useless.
But its worth a try!
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Posted: 2006-07-14 19:14:08
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got my letter back from 02, they are cancelling my contract asap, but i forgot to sign the letter i sent them so i just gotta send it back and its all done
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Posted: 2006-07-19 22:50:32
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Quote:
On 2006-07-19 22:50:32, solidsingh wrote:
got my letter back from 02, they are cancelling my contract asap, but i forgot to sign the letter i sent them so i just gotta send it back and its all done
Did you ever call the numbers that they have started charging for now ??
I haven't but sent a letter off on monday so just waiting for a reply.
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Posted: 2006-07-19 22:58:54
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nah, never called the numbers
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Posted: 2006-07-19 23:05:46
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i got my contract im february. just today i read about this. if i send a letter off right now will it still work for me???
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Posted: 2006-07-20 01:00:22
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i had a argument on the phone with o2 customer care last night about cancelling my contract and they wouldn't pass me to a manager to discuss it further. So i emailed there complaints team soon as i came off the phone, i threatened to go higher if need by with ofcom and otelo etc.
Then this morning result! I got a txt from O2 saying the following
"Thanks for you letter. Your mobile will be disconnected on 18 August 2006. We are sorry to lose your custom. If you change your mind, please call us"
I definately won't be changing my mind.
Finally a o2 customer who is happy, but only cos i'm leaving them,lol.
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Posted: 2006-07-27 18:42:49
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