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> S700i on o2 sms problem
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well not when you want an s700i, so id have to disagree. cant stand any of the other brands, user interfaces are crap and im loyal to S.E so doesnt help at all.
What about all those people who paid £200 to get one?
Just spoken to my sis, shes gonna give me the insider gossip 2morrow when she's in CPW.
Apperently on watchdog they said they would replace faulty phones? direct replacement or other??
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Posted: 2005-01-19 18:29:35
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I also work for CPW.
The S700i is not an equivalent spec - even the most ardent
would have difficulty arguing that.
I'm not sure I understand your point about paying £200 for it. The replacements offered reflect the value and specification of the K700i. Anyway, the S700i is also rumoured to have this problem, so requesting that is simply emphasising that your goal is not to get a working phone, but a free upgrade, no?
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Posted: 2005-01-19 18:33:52
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please read the start of the post again and the title it regards the s700i, I understand watchdog was about the k700i but this problem also exists again, I have this problem WITH an s700i and o2 and SE agree the problem exists on the S700i read the statment I posted earlier.
Having just got off the phone to CPW, they say that an email went round today regarding both phones the s700i and k700i and they have been told to issue the following referance number to all customers.
471838696
the list of phones dave gave is only for the k700i and no list has been given for the s700i. but the k700i is being totally recalled.
What a mess.
S700i people need to go instore to find out what to do...!!!!
Andy
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Posted: 2005-01-19 18:41:26
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yup - my bad.
There's been no communication about the S700i internally, and we haven't withdrawn it from sale. That list is indeed for the K700i.
In which case, and this is only speculation, given the cost price of the S700i, I would imagine that if the problem is accepted as being as serious as that with the K700i, you could probably change it for a P910i.
But don't quote me...
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This message was posted in an envelope
[ This Message was edited by: dave_uk on 2005-01-19 17:57 ]
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Posted: 2005-01-19 18:56:23
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had the p800 & p900 already, bit to big bulky and heavy, was nice downsizing to the s700, with nicer screen and camera. appaerntly the s700i is only 1% of all phones, so maybe they will exchange it.
failing that ill cancel my contract and let the credit card company sort the contract out since they can use the credit act on my behalf, and sign up with orange with s700i
Will see what happends when I go in tomorrow, just tried ringing the shop but there closed
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Posted: 2005-01-19 19:03:21
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all k700i should be withdrawn from sale until issue is resolved, my company has removed then from sale until further notice
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Posted: 2005-01-20 00:22:20
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I hate o2 for this reason :
http://www.esato.com/board/viewtopic.php?topic=60205 
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>>*Wow 1900+ posts*
[url=http://www.traders-guild.co.uk" TARGET="_blank]>>*Trader's Guild*[ This Message was edited by: Lynx69 on 2005-01-19 23:38 ]
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Posted: 2005-01-20 00:38:22
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what I hate is the fact that they denny there is a problem and make it think its down to you until someone like watchdog highlights the problem as being more of an epidemic than just a one off.
Its down to capitalist damage control and its extremly annoying and innconvinent. There really needs to be more consumer protection for issues like this. The big boys just like to push us around dennying things until they cant be dennied.
I cant get S.E or o2 to physically send me a statement saying they are at fault or what the fault is. They will only read a statment over the phone. I want written confirmation of a problem ive known about for sometime.
Grrr
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Posted: 2005-01-20 10:28:59
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Well it sounds like CPW will replace the phone so thats a good start. I'll update the situation when I take it in on thursday.
Andy
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Posted: 2005-01-20 17:04:01
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@rvision
Who did you speak to? I only ask because I'm still trying to find out what the official line on this one is!
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Posted: 2005-01-20 17:31:34
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