>
New Topic
>
Reply<
Esato Forum Index
>
General discussions >
General
> O2 are pathetic
Bookmark topic
So o2=auto or oxygen?
--
Posted: 2005-02-19 13:02:00
Edit :
Quote
Most likely Oxygen I would of thought....As most of the adverts seem to depict bubbles (oxygen) rising through water.
I guess trying to signify that O2 is a refreshing network.....
--
Posted: 2005-02-19 13:05:51
Edit :
Quote
I agree with the post name, O2 are pathetic. I emailed them asking to replace my K700 cause of the fault, said ook i dont want a nokia and there isnt another phone on the market i like, apart fromt he Samsung D500, I thenr eceived the meail saying yeh fo sure you can ahve one, but ud ahve pay the difference, i thought ok, how much would that be. I then got an email yesday saying having checked your account i am glad to inform you that you can be replaced with a Samsung D500 for free,a fter all my monthly costs tend to vary between £50 and £100. Today after i emailed back saying yes please send me one, i recieve an email saying sorry, you've gotta pay 80quid for it. I have since sent a reply in disgust at the lack of customer service and cooperation, and that if im a new customer and spend 45 quid a month i can have a samsung d500 for jack sh**, but if im an existing customer, i was given a dodgy phone, and spend a load more than 45 quid, that i have to pay 80quid. I feel i should be laughing at the shambles of a national network of prats! No offense to anyone who works for o2, or has loved ones who do!
--
Posted: 2005-02-19 14:32:35
Edit :
Quote
God its always moan moan moan with you lot, change the record, because you sound like a baby that need's its nappy changing.
You have to realise that O2 only have about 500 people in customer service, two teams of 250.
All I will say is have a little think about why their 3g operation hasn't been hyped up as much as Voda.
Lets just say that they have a BIG trump up their sleave. And EVERYONE will want to be on O2 in about a years time.
That is ofcourse if you lot stop crying over spilt milk.
Btw if you say you will stop your contract they are totally allowed to say "we will sue you" for not keeping to your end of the agreement. Whether they replace your phone or not.
Yes O2 are having a problem but it has nothing to do with the K700, put it down as an exuse for an "upgrade"
You'll see what I mean in about 3 months time.
Some of you in oxford or the isle of man last year will know what I am talking about
--
Posted: 2005-02-19 15:43:25
Edit :
Quote
@Dyce9984
Are you talking about Super G?
--
Posted: 2005-02-19 16:35:09
Edit :
Quote
Nope
--
Posted: 2005-02-19 16:36:14
Edit :
Quote
Give us a hint then
--
Posted: 2005-02-19 17:11:48
Edit :
Quote
Dyce,
Is this what you are talking about?
http://www.computerweekly.com/Article136681.htm
IMO, o2 shouldnt be supplying faulty phones. if they cannot replace it with one of similar quality, then they are not keeping their end of the contract (IMO).
Liam
--
Posted: 2005-02-19 19:12:09
Edit :
Quote
partly, but that is just the tip of the iceberg.
example of TV channels "BBC1" etc
imagine downloading a 45MB, yes that is 45MB avi file to your phone at DVD-quality in under 5 mins.
all I will say is, have you ever considered O2 and an ISP and you will be on the right lines
btw there is nothing wrong with the K700i, it's just o2 use a different form of compression for their text messaging, and the K700i processes this at a different speed. Well something like that.
--
Posted: 2005-02-19 19:48:32
Edit :
Quote
If they have supplied the phone and network as part of contract, and the network and phone aren't compatible then they should be offering either to cancel the contract or replace the phone with a suitable alternative that is working. That is often the sticking point. BUT you do NOT have to accept a replacement. Hold out for either a working suitable phone or the contract being cancelled.
--
Posted: 2005-02-19 19:53:31
Edit :
Quote
New Topic
Reply