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> O2's Disgraceful Customer Service Skills!
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Superluminova Posts: > 500
dave: true some contacts will work out cheaper over the year, but if you don't want a contract surely that shouldn't mean your treated like a leper?
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Posted: 2005-05-24 19:04:21
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yeah its just cheaper on a contract plus if you waited a month or so the sim free price will fall plus if you have a contrct then i bet o2 will get a few monthly bills wrong and cause you untold stress
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Posted: 2005-05-24 19:07:31
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no mate, of course not. I'm not condoning their behaviour but separating the sales rep's moronic behaviour from their actual commercial policy. It's standard practice to release handsets where supply is limited to new contract customers first, followed by upgrades and then sim-free, as the margin on sim-free handsets is lowest.
However, they should be alot more transparent with their advertising, but unfortunately these companies don't operate like that - they want to get people into the shops and worry about the broken promises if they can't successfully sell you something else!
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Posted: 2005-05-24 19:09:57
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yeah i see what your saying i still think something should be done though
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Posted: 2005-05-24 19:16:51
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Superluminova Posts: > 500
I completely get what your saying mate about them and sales figures, its just the fasle advertising and there attiude stinks, cpw is much nicer
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Posted: 2005-05-24 19:21:40
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lol - nicer but they still haven't got it yet!
And now that I've moved to T-Mobile, I'm going to have to wait for a horrible branded D750i....grrrr!
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Posted: 2005-05-24 19:28:11
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@Superluminova
Take up the matter with O2's head office. I am sure that they would not want shops to turn away any sales.
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Posted: 2005-05-24 19:52:18
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spot on jcwhite!
take it up with hq. Phone o2 and say i spoke to x in y store and b in a store and both refused to sell me a phones on gruonuds that it didnt make them enough,
i had simliair dealings with o2 over my P900 way back when and it was faulty and he woulnt let me swap it as he had none in stock, yet posing as a new costomer over the phones then had them! funny that!
he got the sack
its great what a few little clever words can do!
fatreg
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Posted: 2005-05-24 20:09:28
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Superluminova Posts: > 500
anyone got there number?
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Posted: 2005-05-24 20:13:08
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118118 will have!!
0870 241 02 02
fatreg
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Posted: 2005-05-24 20:14:52
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