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@adamts
Chill man, MMS is quite new and not everybody picks things up as fast as others, yanno? The training is good but give it time.
Regarding 3G, its worth noting that o2 has a fully operational 3g network up and running on the Isle of Man. Yes its a small island and yes the number of subscribers does not reflect the UK but its a very successful testbed for 3G and all has been going well on it.
@virtualtears
I've checked out the official prices here and the truth is we just don't know how much GPRS will cost on prepay. As far as I can tell its not really available on Prepay just yet and is only used for MMS.
Jalu
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Posted: 2002-12-13 21:21:00
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OK sounds good to me
If you have any more pricing info could you please email me at
virtualtears@yahoo.co.uk - thanks in advance.
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Posted: 2002-12-13 21:33:00
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I am writing this on wap gprs and on payngo tho? Jalo thanks 4 reply. You work 4 o2 i take it?
This post was posted from a T68i
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Posted: 2002-12-13 21:35:00
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By the way apologies 4 the double post earlier,guess what network froze on me!lol
This post was posted from a T68i
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Posted: 2002-12-13 21:40:00
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@ adamts
I have to admit I don't know how much GPRS on prepay costs. Again I have to admit that I didn't think GPRS worked on Prepay whatsoever.
I know it can be used for MMS and MMS are free until next year and after that will cost 40p, but I didn't think GPRS worked on prepay for any other methods.
The best thing I can suggest is check your balance before and after every call. The chances are the rate you are paying now will not change until after MMS becomes chargable.
Your best bet then is to make a short test call and see how much it costs.
Yes, I work for o2 prepay customer care [no call queues at the moment!!]
Jalu
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Posted: 2002-12-13 21:46:00
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Yeah makes sense. Will do. Jalu thanks 4 advice you are worth knowing. ;-) I was aware of the 3g trials in iom,but my point was that i feel that o2 will naturally need 2 improve customer service 4 it 2 succeed. Based on current experiences there is a lot 2 do,for all companies. Whether us consumers are willing 2 pay silly money 4 it is another matter. Then again the phone cos paid silly money 4 the licences eh. Lol:-D
This post was posted from a T68i
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Posted: 2002-12-13 21:56:00
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@adamts
Yeah, customer service here did stink for quite a while, I must admit.
We are hiring constantly now and have a good training scheme in place with new people coming in a lot. We are on a recovery program and are getting better, honest!
We'll probably take a hit over Christmas but all in all, we're better than we were last Christmas
Jalu
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Posted: 2002-12-13 22:09:00
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Can't exactly be much worse than you were last Christmas!!! I've had good experiences with payg customer support recently, besides the pesky 50p PER MINUTE CHARGE!!! What are you people thinking??!?!
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Posted: 2002-12-13 22:24:00
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@virtualtears
The thing with o2 online is that if you don't need technical help they are the best. You can't beat the deal they offer you.
However, as an o2 online subscriber myself I have to admit if you need help you're screwed.
For help, use normal o2.
Jalu
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Posted: 2002-12-13 22:48:00
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I very rarely need help. The online payg tariff is brilliant I agree. Is there an o2 number I can dial to get free support or something?
[ This Message was edited by: virtualtears on 2002-12-13 22:03 ]
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Posted: 2002-12-13 23:01:00
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