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< Esato Forum Index > Sony Ericsson / Sony > Symbian phones > [Updated] - P990 CDA change voids warranty ! - this is CRAZY!!! Bookmark topic

It just seems that whatever SE says, it's typically true - while being completely unhelpful at the same time. (Such as "we do not comment". Or "we will not do that, for a reason I won't explain", etc.)
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Posted: 2008-03-19 13:33:01
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I'm really not gonna keep this phone like this, that I can tell you...

What do those guys have in theirs minds? What will I do with a P-series width almost all flip keys broken, no speaker and no jog dial?

This already was a software handicapped phone, now it's also hardware handicapped...

They could at least take that in account and try to treat their clients better to try to soften the s**t they've made with the firmware bugs / low mem / etc ...
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Posted: 2008-03-19 16:32:26
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Getting back to he question in a previous post:

Do you think these tech centers communicate with each other, perhaps through SE (they're independent)? If not, I would send my phone to be repaired in Spain (with warranty !!!) and then would keep on complaining to SE just for fun.
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Posted: 2008-03-19 16:36:16
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@Nitro Fan

(What small print?)

It's not up to Network operators not to want me to change the software in MY phone. Man, telecommunications world really needs a very big turn...
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Posted: 2008-03-19 16:42:44
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No kidding.

If the telecoms industry made cars, there would be no workshops, no mechanics, and you'd have to pay the official licensees to make anything resembling the definition of "car". Any part in a car would be considered the manufacturer's (or licensee's) property. Any part in someone else's car resembling the first car would be the same as theft. Any alternative construction to circumvent the license would be successfully prevented by the market development. And they could easily refuse to repair your car if it turned out you didn't use original parts. Or original screwdrivers and keys to fit the original parts to their car.

The cars would have stickers with the manufacturer or licensee on them, which would be impossible to remove. And if you did remove them, you'd void the warranty. The wheels on the car would fit only one specific surface, one considered "appropriate" by the manufacturer. And it would be your fault if you didn't drive where they recommended you should. Any bumpy road and the wheels would fall off, which would by default void your warranty. Because if you drove appropriately, the wheels wouldn't have come off, now would they!

The car couldn't handle rain. Or dust. If you drove it in the rain, you would void the warranty, and lose any right to repairs. If the whiskers fell off, you would void your warranty and have to pay for replacing a broken engine - even if the weakness clearly was there when the car left the factory. The steering- mechanism on the car would be erratic, and the car would crash for no reason all the time. You would only be allowed to drive on roads marked specially for your manufacturer (and you would be lucky if you might be able to switch make and still be able to drive on the same road). The car's fuel might have to be bought on a central hub specially for the manufacturer. And if you wanted to use different fuel from a more convenient provider, you would have to pay the original provider a larger sum of money. Sometimes it would mean you would be unable to keep the same car. Or the car would have to be "unlocked" in order to accept the new fuel.

You would pay a moderate fee for listening to the radio. Except some channels would be forbidden - or you'd have to pay horrendous amounts of money per minute or kb to be able to. While the same radio- station would be available to you for a tiny fraction of the sum if you used a different non- car- maker model receiver. And if you mention this fact to the car- maker's customer depot, they'd accuse you of stealing their profits.

And then they'd go to the media, decrying their falling profits, as customers are stupid and don't want to pay more money for a less useful service - with the excuse that: "but you get that radio- station while you're on the move! So therefore we should be able to charge whatever we want! And it's still the customers' fault it's not taking off!".
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Posted: 2008-03-19 18:01:42
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"Nor does this warranty cover any failure of the product due to accident, software or hardware modification or adjustment"

Surely a fault with the jog-dial couldn't be caused by software modification?

So the failure of the product was not due to any mods he made?

It doesn't say you can't make software mods, just that if you cock up you won't be covered!

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[ This Message was edited by: Skills on 2008-03-19 18:18 ]
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Posted: 2008-03-19 19:17:11
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I´m not. Not at all
Just tried to help find some (not existing) holes
It´s happened to be You quoting SE warranty terms, thats all.
I´m getting Your point, no doubt here, but you can allways try.
Cheers.
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Posted: 2008-03-19 19:35:05
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Very nice,Nipsen!!!It gives a very precise idea of what I think!

About that idea of mine of sending the phone to Spain,does anyone know anything about it?
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Posted: 2008-03-19 22:35:58
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