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< Esato Forum Index > Sony Ericsson / Sony > Accessories > Expansys.com...are they kidding me?Why do they act like this with me? Bookmark topic

After reading you guys experience. I can consider myself pretty lucky. I ordered my BS Panther with credit card from Pilcon. No additional information or proof required. The guy who handled my order name Michael Olsen.
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Posted: 2003-01-03 02:17:00
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I know where Bulgaria is from that film Chitty Chitty Bang Bang
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Posted: 2003-01-03 14:34:00
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I am really **really** angry with expansys. They have been lying to me for days, telling me: Your order has been dispatched today. I finally cancelled today when they told me my t68i and jabra headset was out of stock. I told them what a lying bunch of (&^%& they were, and how they couldn't deny it because I record my phone conversations. I have them contradicting each other: and one admitting accidentally that the other lied on tape.

I'm gutted. I can't afford the £300+ the high street shops want. And they still haven't refunded my money


P.
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Posted: 2003-06-05 15:33:40
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I buy several items a month from Expansys and have done since they started and I can honestly say I have never had a problem except with my first purchase which took a bit longer due to their credit checks.
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Posted: 2003-06-05 15:38:57
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Expansys rang back and offered me a solution, whether it comes through this time remains to be seen, but as you recommend them, I decided to give it one last chance. I guess it could just be a freak occurence.

Thanks for the tip,

P.

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Posted: 2003-06-05 19:00:46
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I once saw they had a case for my phone that they had displayed on there site I emailed them and asked when they'd have it, got email back saying a few wks but that was 6mths ago and its still not instock! I wonder how long it takes for cheques to clear 7days its mean't too This message was posted from a Nokia
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Posted: 2003-06-05 19:31:43
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Just googled "expansys declining order" and it came up with this thread, so here's my story.


I go onto expansys.co.nz and order a 4GB Micro card and some headphones for my K800i and, one day after I have given them my credit card details and all information, they change the status to "declined for security reasons" on the tracking thing!!

This is outrageous because i'm a genuine customer and you cannot get those things in New Zealand anywhere except from them!

So I sent them an email demanding answers and i'm awaiting their reply.
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Posted: 2007-10-22 04:19:14
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the bottom line is that credit card companies are crap. My friend is (well, was) an independent record dealer. He lost £000's due to a fraudulent buyer from latvia.

Once it was discovered, he assumed that he had some sort of protection from the credit card company, after all, he'd paid a shed load for the card-reader and ability to take credit cards...

in the end they just bent him over and said bad luck, we only offer protection to BUYERS.

Such lack of protection for businesses forces them to be cautious about ANY credit card sale.


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Posted: 2007-10-22 12:11:21
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I have ordered from expansys dozens of times. no problems with credit card confirmations. all the transactions were very fast and secure. shipping was fast and as promised.
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Posted: 2007-10-22 19:00:06
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its just for an extra secure.. Next time you gonna shop on that card from that shop they allready have the info..
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Posted: 2007-10-22 21:53:47
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