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Re: my last post,, 1 other thing i've found is that the connection is more stable if u resetve the com port by going into control panel/phone monitor options. Still not 100% but probably bout 95% now
This message was posted from a P800
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Posted: 2003-02-26 08:49:00
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On 2003-02-21 21:29, psikey wrote:
I managed to install my PC Suite and a COM3 is set up described as
a USB Cable DCU-11(COM 3).
I get the little comunication line at the bottom instead of the -II- type icon but when clicking the P800 desktop icon it still says not connected and there are no phones listed in the change phone option.
I am using XP Home. Anyone had a problem like this?
i had that problem a couple of times it depends on the order that your pc loads up the mrouter and other software - this varies from startup to startup.
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Posted: 2003-02-26 13:16:00
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I have a similar problem with Windows XP Pro.
I am running on a Compaq Evo N800w Notebook which has USB 2.0 and suspect that this could be the issue. Mainly becuase I have installed a P800 for another pilot user on an older notebook with no problems.
On my machine I can sync the first time it is booted up or the P800 is cradled but after that it does not want to know. I have to stop and start the monitoring for the port to get it to burst into life.
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Posted: 2003-02-26 21:23:00
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On another forum I read that Symantec Antivirus 7 causes MROUTER to crash. Maybe this is the common thing in all your setups.
I actually had similar problems with Serial and USB cable, while everything worked just fine with Bluetooth or Infrared. This was on multiple PSs, even freshly installed ones. I exchanged the phone, and things improved (it only got perfect when I totally reinstalled my Laptop, though... And so far I don't have Antivirus installed again). Apparently something with my phone's connector was broken.
Martin
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Posted: 2003-02-26 22:19:00
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hmmm dont use Symantec, use McAfee Virus and McAfee Firewall, have disabled both and still getting the problem occasionally
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Posted: 2003-02-27 14:50:00
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Sorry if you've been through this already but make sure you're running the PC Suite downloaded from the SE site not the one that comes with the phone.
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Posted: 2003-02-27 14:59:00
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yep we've done that m8
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Posted: 2003-02-27 18:41:00
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On 2003-02-27 14:50, Eleventy7 wrote:
hmmm dont use Symantec, use McAfee Virus and McAfee Firewall, have disabled both and still getting the problem occasionally
Sorry, my mistake: I meant McAffee, not Symantec (which would be Norton Antivirus).
Apparently disabling doesn't cure the problem (it didn't in my case either), only a complete removal helps.
Since I did a complete OS reinstall instead of just removing Antivirus, I can't personally say that is helps, I just
a) read about it
b) Didn't install McAffe 7 yet,
and syncing now works perfectly.
Martin
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Posted: 2003-02-27 20:05:00
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i doubt this will help.... but how about turning off the internet connection firewall for all you XP users?
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Posted: 2003-02-27 20:23:00
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tinue - mite give it a go then m8, it's probably about time i did a reformat anyway.
parvski - that's what we're talkin about doin m8
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Posted: 2003-02-27 20:25:00
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