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This is so annoying. We shouldnt have to wait this long.
Another 3 months time I'll be due an upgrade. I have'nt even had time to play with my P900 yet to choose weather I'll keep it or sell it and my K700i and get either an S700 or an XDA2.
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Posted: 2004-08-31 02:42:40
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After 4 days waiting for a response I decided to ring them again and demanded an explaination. They told me that my 'replacement' has had to be sent back to the manufacturer as it didnt mee their quality assurance tests. Looks like another 2 months wait.
Got to take my K700i in for R2L software upgrade today. Hope I dont have to wait 2 months for that
rr: They should have it done within the hour.
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Posted: 2004-08-31 12:55:23
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Hey
I'm a agent for solectron , i'm the person you talk to when you call 1 866 766 9374 or the older numbers.
P900 parts and phones are on backorder, we NEVER get any ETA's on these items.
if you give me your RMA numbers, I can look it up for you. as long as you mailed it to north carolina!
-Jeff
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Posted: 2004-09-01 01:48:47
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I didnt mail it anywhere. I took mine into my
service centre who then discovered major faults on the phone and they sent it to the manufacturer. The replacement I was supposed to be getting has also been sent back because it didnt pass any of the service centres quality assurance tests.
They said it will probably take the same ammount of time to recieve another replacement. Should think we should get some form of compensation for the long wait.
R2L software upgrade went well in my K700i though. Only took an hour and I also got unlimited complimentry tea or coffee while waiting
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Posted: 2004-09-02 01:44:02
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Residentevil Posts: > 500
Some package from the east coast is on the way to my house. I expect it this afternoon. I will keep you updated.
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Posted: 2004-09-03 16:56:28
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Residentevil Posts: > 500
Well SE finally sent it back to me. That was a very dissapointing experience for me. 2.5 month for a minor repair.
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Posted: 2004-09-04 02:55:05
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I just sent mine in on Tuesday of this week (09/07/04). Let's see how long it takes to get mine back!
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Posted: 2004-09-09 16:20:28
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Residentevil Posts: > 500
richy for what prob did you send it in?
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Posted: 2004-09-09 16:52:38
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Still no word on my replacement of my replacement
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Posted: 2004-09-09 19:29:42
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Quote:
On 2004-09-09 16:52:38, Residentevil wrote:
richy for what prob did you send it in?
Miscalibrated screen; the screen registered taps about 1/4" lower than where I actually tapped. This continued after manually calibrating the screen myself. SE was aware of the problem and took the phone without complaint. I wanted to send this in months ago, but I wanted a new phone first AND I moved offices. Finally got my T610 (for $70!) and got settled in my new office, so I sent it away.
I checked the status online and it is listed as "Work in Progress". I guess that means they are fixing it. We'll see.
_________________
Try one of these:
http://www.p900club.us
http://suite240.textamerica.com[ This Message was edited by: richy240 on 2004-09-13 21:21 ]
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Posted: 2004-09-13 22:20:20
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