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wbutt2003 Posts: 40

Before i updated my k750 the earpiece volume when making calls was very low and i had trouble hearing the other person but after updating it is much louder
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Posted: 2005-06-16 22:26:56
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EM996 Posts: 2

finally, somebody is the same boat as i am.

I am also having problems with the handset volume of K750i (in-call session). The volume seems to be lower than any of my other SE phones!! I just can't believe sometime I could not hear the conversation cleary, even though I put the volume to the MAX while on the line. Sometime, I just pressed the phone harder against my ear to hear the conversation properly!

I just updated the K750i with the latest firmware, but the handset volume still seems to be lower than I expect although I can hear a little difference (a little louder) after I upgraded the phone to RJ1002, but its still lower than the standard ( i think) and I also hear that the volume on the bluetooth headset SE HBH-660 is noticable louder!

my hearing is fine, i do NOT have hearing problem.

I just hope sony listen to this threats and hope to fix the problem in the future with the next software upgrade!

btw, my phone is from HONG KONG (>*
Regards,
EM
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Posted: 2005-06-17 04:27:54
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icecoolsam Posts: 39

There has been a slight increase in the ear-piece volume with R1J002 FW but its still not upto the mark. I rarely use my phone without headset for the same reason.

This has been the most frustrating problem with K750i from the day one and I hope SE is listening.
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Posted: 2005-06-17 07:58:13
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xerx Posts: 375


yes i agree...it is very low compared to P910i which is very clear and loud
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Posted: 2005-06-17 09:26:58
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petrutms Posts: > 500

yep big problem. p series and z1010 have a earpiece volume during call really loud. k750 sucks. k500, k700, s700 are medium.

_________________
K750

[ This Message was edited by: petrutms on 2005-06-17 08:27 ]
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Posted: 2005-06-17 09:27:10
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Arne Anka Posts: > 500

Quote:
On 2005-06-17 04:27:54, EM996 wrote:
I just hope sony listen to this threats and hope to fix the problem in the future with the next software upgrade!


Buddy, if the latest FW fixes the earpiece problem for som people and not for you and some others, I believe you have a HW problem rather than a software (the earpiece can be displaced in your unit = easy to fix). I suggest you take a trip and replace it or take it to a service point to check it out.

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Posted: 2005-06-17 10:51:05
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EM996 Posts: 2

I wish Sony of America can support me for this matter.
its too bad, they dont have the phone released in USA yet.
so, i guess for now... i can't visit the service center, just wait for another FW upgrades and i hope it will fix the bug.

the reason why i believe its the software issues is because, when i put the SE-K750i onto the service mode, then by going into the test for the handset (earpiece) volume, I can hear that volume-test level sound louder? did anybody tried that yet? or maybe they use such a high-pitched tone to test?

,
EM
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Posted: 2005-06-17 19:18:40
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Arne Anka Posts: > 500

That's interesting. Wonder why the new FW increases the volume on some, but not others. Something SIM related perhaps ?

EDIT:

The fault may not necessary be located in the earpiece it self. There may be other components from the receiver to the earpiece that can be faulty, which of course will not show up with the service mode. So, it can still be a HW fault. Otherwise its difficult to explain why some people experience a big difference and others not when updating the FW.

Just a thought.


[ This Message was edited by: Arne Anka on 2005-06-17 23:12 ]
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Posted: 2005-06-17 19:24:14
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etaab Posts: > 500

I didnt notice a volume increase on mine either.

I dont think its anything to do with the sim, ive used 3 different operator sims in my K750i and its the same on all.
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Posted: 2005-06-17 19:58:06
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Arne Anka Posts: > 500

Quote:
On 2005-06-17 19:58:06, etaab wrote:
I dont think its anything to do with the sim, ive used 3 different operator sims in my K750i and its the same on all.


But others have noticed a big difference. Either its in their imagination or there must be a difference. It does not seem to matter what week it was produced.
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Posted: 2005-06-18 00:08:07
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