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I got a line from Suncellular and got a p900 with it last 12.10.2003. But until now they havent given me my p900. I've already paid everything with them and I'm using the sim. It's been a month now and no stocks of P900. Initially they said the units will arrived on the 4th week of December. So much for commitment eh!
Anyway, below are some of the categories where i believe help someone decide if they will shift to Sun.
Services (Signal,MMS,etc) satisfactory
Customer Service (hotline 200) fair
Customer Service (branches) needs improvement
Billing & Collection (statement of account) needs improvement
Rates (SMS,MMS,Calls) Satisfactory
In fairness, some of the people working in Sun Customer Service esp in the branches worked at Globe before...maybe that's why they're all snobbish.
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Posted: 2004-01-05 13:09:54
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and here's my assessment:
Coverage :: satisfactory (good coverage in metro mla.)
Services (MMS, GPRS, etc) :: highly satisfactory
Customer Service (hotline 200) :: good! they return the call if they say so..
Customer Service (branches) :: good. really good, especially yung cashier sa sun shop sa galleria.. yung pretty don.. ehehe..
Billing & Collection (statement of account) :: good na good (detailed.. number of messages sent are also there. packets sent, and call details.. eh pano ba naman hindi magiging good eh they have Digitel [their landline] na ginaya lang nila ang pag gawa ng statement.. so.. fair enough to say na "Good na good" when it comes to this category.. kase they are very experienced naman nah..
Rates (SMS,MMS,Calls) :: higly Satisfactory (now look at globe.. they are dropping their air time rates, when they initially said in an interview prior to SUN cellular's launch, that they were confident in their rates.. now.. where is that confidence?)
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Posted: 2004-01-05 13:28:37
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Good for you ex_crusader! My first billing was a mess because they overbilled me by 20,000.00 more. I was only suppose to pay 700 pesos on my first billing. I went to their Galleria for address the problem and they said they would fix it. In my company, that would only take one day to fix such. But after a week i went to Shang branch to check on my billing and they havent done anything with my account! But i agree that the Cashier Chick in Galleria is hot though ;o)
My brother has a o2 xda 2. Cant wait to get my p900 so i could compare ;o)
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Posted: 2004-01-05 13:44:28
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ahh.. yeah.. i must admit na others said they too experienced being over billed just like you.. uhmm... well... ewan ko ba..
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Posted: 2004-01-05 14:10:06
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Mr ex-crusader,
Can you also please send me the settings for SUN MMS and GPRS? I'm using an XDA2. Thanks!
ravemarky1@yahoo.com
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Posted: 2004-01-05 15:03:04
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my brother has an o2 xda 2 and it's cool! i really like the camera layout where you can view and take pics and videos on full screen mode. He has problems getting his configured also. Though he is on smart network. I suggest you go to the nearest Sun Shop or call 200 and let them fax you the configuration.
Got two lines (1 p900 and 1 t610) with them and at first my t610 mms is not working so i went to their office and asked them to make it work. Didn't go home until i saw my t610 actually send an mms ;o)
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Posted: 2004-01-06 12:14:55
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@ Ravemarky
check your e-mail.. i already sent the settings of internet, WAP, and MMS for 02 xda II. let me know if you've made them work.
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Posted: 2004-01-06 17:27:03
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so p900 is available with sun already? what branch?
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Posted: 2004-01-07 11:13:26
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@jasin
Wala pa ren:(
15th na raw ma-rerelease. View my response at (P900@suncellular):)
You planning to get one?
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Posted: 2004-01-08 04:01:01
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pa-email naman po GPRS, MMS, internet settings ng sun for P800. nagkanda-leche-leche nanaman settings ko
jaemee_w64@yahoo.com . Thanks
_________________
If you pick up a starving dog and make him prosperous, he will not bite you; that is the principal difference between a dog and a man.
[ This Message was edited by: jaemee_w64 on 2004-03-18 11:59 ]
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Posted: 2004-03-18 12:57:19
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