Sony Ericsson / Sony : Accessories : Expansys.com...are they kidding me?Why do they act like this with me?
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Well, after reading some users experiences with Expansys, I decided to try out their PayPal express checkout and ordered a brand new HBH-DS220 this morning (at 10:30) and it has already been shipped!
It seems that using PayPal gets around the hassle of faxing off photocopies and yes, this was my first order with them as well! I'll keep you guys updated if anything else happens but I expect it to be here by tomorrow morning!
Result: Me being a very satisfied customer (so far).
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Posted: 2007-11-01 17:34:55
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I can imagine these things having to do more with the cc companies then the retailers...
In the EU they're changing from the old credit cards to the new ones with the chip in it and a pin-code.
I've always ordered stuff everywhere without problem. But since I have the new card... I ordered something from Towerhobbies. Then got my new card and placed another order a week later with the new card's details.
No go... I had to provide all kinds of copies, and ask for verification codes at my bank to continue with the purchase. Too much hassle for me so I cancelled the order. Seems strange to have one transaction go without problem, and then a week later consider your client a security risk. So I think it's the new credit card flavour that causes this.
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Posted: 2007-11-03 17:48:26
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Well, I ended up ringing them up in Australia and asking what the problem was. They said that they have had some dodgy credit card purchases with people with the same name as mine, (coincidence) and also because I put my address as a "hotel" they didn't want to ship it.
I explained that we actually own the hotel and aren't guests there, and so they apologised and have got the order underway again. Even though it's still taking a long time to get what I wanted...
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Posted: 2007-11-04 02:55:14
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