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< Esato Forum Index > Network operators > Europe > yet another "unlimited" data discussion - was: whats wrong with o2 retentions Bookmark topic

So seeing as I now have my Satio with unlimited data Lol
Am going to stick my head out and ask roughly what that means in terms of usage, not 200 - 500mb etc. Im talking time when browsing and general use. never used data on phone before so genuinly have no idea .
Not into facebook or twitter just want to maybe download the odd app or browse iplayer etc.

Wish I'd never started this thread lol

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Posted: 2009-11-07 00:19:17
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Browsing iplayer is via Wi Fi so thats not part of the unlimited plan. Its also not about how long you spend online its how much data you send and recieve. You can check it in your data counter or check your bill usage online. But O2's billing systems is so far behind checking your usage is always days behind.
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Posted: 2009-11-07 01:10:00
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It sounds like you're not a heavy user so the limit is probably no problem for you at all.

Just use the phones log to keep an eye on what you use when it comes to connecting online via o2 rather than a wireless access point.
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Posted: 2009-11-08 22:36:43
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I have unlimited data plan on O2 and I am a heavy Youtube google maps and anything else I can download view over the unlimited plan never had a text or anything, I was told unlimited so feck em if they think I will pay anything for going over unlimited.
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Posted: 2009-11-08 23:21:05
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Are you on contract ? and if so do you have a limit on your bill ?

Im starting to think the reason why there is so much difference of opinion is maybe because for some O2 customers it is unlimited, and ones like me its not. Possibly only NEW customers to O2 get it unlimited, whereas someone like me whos been on contract years have a limit.

Maybe O2 dont want people like me to notice new customers have it that way. It wouldnt be the first time something like this has happened.
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Posted: 2009-11-09 20:39:04
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Yep on a contract.

18 months (7months in), 600 mins, 1000 texts, unlimited internet.

In the paperwork that came with it it just states fair usage, with no mention of any limit.

Youtube, MSN, emails loadsa browsing, I would use BBC iPlayer but O2 don't support streaming it.
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Posted: 2009-11-10 02:30:03
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OK so on Thursday I get a warning letter sent out from O2 telling me I am excessively using the data and that if it continued I would get another text and would be cut off from GPRS, yesterday my data was cut off without any text messages from O2 so today I rang them, I have "excessively" used 250MB yes you read that right 250MB not 250GB or 1GB or 750MB 0r even 500MB but I have been cut off for using 250MB in one whole month, which according to O2 is 50MB over my limit on my "unlimited" data plan.

So I asked, seeing as there is a limit on my "unlimited" data plan can you provide me with a way of checking how much data I have used each month as there is no way to check via the web or by sending a text to 21202 as that doesn't include data, she replied "no sir, there isn't...." so how I am supposed to check I am keeping within to 200MB limit if I cannot find out from O2??

She then went on to tell me I must be careful these next 2 months as it could lead to being permanently cut off from data, so I told her O2 had best be careful as I will be ringing Oftel and Monday and asking how they are getting away by selling "unlimited" data plans with limits and no way of monitoring your own usage.

It would be far better if they played straight and sold the bolt on as a 500MB limit, with the next at 1Gb then 3Gb and so on, as had I have known beforehand there was a 200MB limit I would have shopped around before signing a 12 month contract with them. 2 months in and I'm already regretting it.....
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Posted: 2009-11-15 12:39:11
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This is wierd. What are you using to use that much data anyway? I see your point on it not being unlimited
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Posted: 2009-11-15 13:48:00
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@nanu while reading your post I thought you must be on PAYG. reading further I see you are actually on a contract. You can see your data usage online, it is in the recent usage section.
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Posted: 2009-11-15 13:50:42
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That much? LoL it's only 250MB.......... I use twitter, email, spotify, you tube, BBC iPlayer and I upload some photo's to Flickr other than that not much!

O2 asked me if I had been downloading movies, all because I am 50MB over my limit, that's 1 album of music at a decent quality.....
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Posted: 2009-11-15 14:05:22
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