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matham Posts: 15

Jah, thank you so much.

I thought deactivating ZoneAlarm was enough but when I destalled it and reinstalled PC Suite my phone was immediately detected.

When I deinstalled ZoneAlarm there was a message that one part of the program was shut down (TrueVector Internet monitor) though as I said I didnīt run ZoneAlarm at all but obviously that part of the program was active though.
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Posted: 2003-12-07 15:54:13
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Omar Posts: 269

I completely uninstalled Zone Alarm and reinstalled PC suite (after uninstalling it). That didn't solve the problem. USB connected, P900 not connected.
Since you guys have tried your hand at everything I'm waiting for 's response.
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Posted: 2003-12-08 06:32:26
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Jah Posts: > 500

Omar

Wow - a real nasty one. Looks like its probably a XP related issue. Sorry mate.
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Posted: 2003-12-08 08:26:13
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Omar Posts: 269

There is another point, the usb drivers are for the DSS_20 while the sync station stand is the DSS-25. Don't know if it has anything to do with it but I've added it to my series of emails to who are still looking into it.
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Posted: 2003-12-08 17:14:57
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dirkies Posts: 215

it's your COM port, I saw here exactlythe same thing with XP SP1 with all the patches etc, AV running etc. USB said connected but no P900 was detected.

Turned out I forgot to enable access to physical com ports in XP (we have our own security software to do this), although the driver of the DSS20 uses a virtual com port driver, you might check your BIOS settings what is configured for COM.

Next step is remove the COM ports in the device manager, reboot, let com ports be redetected.

In my case, once I enabled COM ports, the P900 popped up! I can provide you with a tiny tool to test if you have really access to your COM ports or not. (write me to my hotmail address, same as my username with hotmail suffix)

ps: you do NOT need admin to USE your P900, just for installing you need admin rights.

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Posted: 2003-12-08 19:37:41
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Omar Posts: 269

Tried the Com ports solution, deleted, restarted and they came back up but no good. I also have some com port testing utilities but they just do Com 1-4. On my laptop I have 18.
And the phone still doesn't connect and still haven't come up with a solution.
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Posted: 2003-12-09 14:30:13
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dirkies Posts: 215

COM 1 & COM 2 available but not used

SEMC DSS-20 Syncstation (COM3)

driver version 1.0.2115.0

ftlund.sys 1.00.05.1
ftser2K.sys 1.0.2115
ftserui2.dll 1.0.2115

settings:
9600
8
None
1
None


USB: (connected to USB2 Intel 82801EB, chipset 875 I think)
SEMC DSS-20 Syncstation

ftdibus.sys 1.0.2115.3
ftdiun2K.ini
tddiunin.exe 2.1.0.1


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Posted: 2003-12-09 16:08:49
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TT22 Posts: 8

I also have problems ... have zonealarm (set all programs thats used for sync to act as server or allowed to connect to internet ... there are 4-5 if I remember correctly) and panda antivirus installed and use ms outlook as my mailclient ... the solution I used was to have outlook open and then it runs perfect ... perhaps not the same problem but give it a try!
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Posted: 2003-12-11 14:27:12
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Omar Posts: 269

Well the problem still isn't solved. I'm thinking of formatting one of my 2 PC's and starting again. are still working on it!
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Posted: 2003-12-11 17:49:34
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bleem2k Posts: 3

having exactly the same problems, (win 2kpro SP4), funny thing is that on my laptop (exactly the same setup) it worked perfectly, laptop only has one usb port tho, got a funny feeling that the software could be confuded with the 6 on board ones.

not sure.

B
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Posted: 2003-12-11 21:52:36
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