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robfelix05 Posts: 28

dream p990

I would forget the txt message and call them anyway

as we know that it is available

also you could complain about not getting the txt message and may get a better deal allthough the deal you have got seems reasonable.


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Posted: 2006-11-24 16:42:38
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londonlad123 Posts: > 500

They're not willing to offer me any less than £130 for the phone and £15 line rental. Im not happy with that considering my spend is £50 a month at the moment.
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Posted: 2006-11-24 16:44:07
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alexdodo Posts: 6

RE: Average spend I was in 'Band F' whatever that is which he said was in one of the best bands - my average is about £55pm and I've been with o2 for about 6 years.
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Posted: 2006-11-24 16:45:38
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Dream_P990 Posts: 48

thanks for your advice robfelix05

Avg spending is 40pm.
But how many of you did manage to upgrade today?
I am fed-up to call o2 CS to be told to wait for the text!
Can I upgrade without text?
Do you think I could get a better deal?
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Posted: 2006-11-24 16:47:50
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alexdodo Posts: 6

Thinking about it I probably got a better deal than most due to how I went about it...not intentionally....

I originally got annoyed with the P990 delays so I asked for my PAC code and was going to leave. Eventually they talked me round with a W850i for Free with 500 mins and 500 texts for £20pm.

I sent the W850i back because it was rubbish and as a result I've been able to keep that special tariff which probably isn't available for the P990i.

Maybe I'll bear that in mind for the future!
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Posted: 2006-11-24 16:48:07
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Dream_P990 Posts: 48

But how many of you did manage to upgrade today?
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Posted: 2006-11-24 16:55:32
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sunnychad Posts: 261

I have now upgraded and should have the phone by Tuesday tough they are quoting 3-5 working days. The one who processed said 1-3 working days the one who called to confirm said 3-5 working days. The consistency is quality!!!

I have also been told that the retention tariff deal that I was offered is not valid. So here starts the complaints procedure!!!

[ This Message was edited by: sunnychad on 2006-11-25 11:31 ]
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Posted: 2006-11-24 17:22:49
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dannycol Posts: 200

At last i got the text message today to say the P990 is in stock... i rang customer services who then said it is not yet available..turns out i had to ring another number who then confirmed it is available (but only a few at the moment) the deal i got was 600 mins, 100 text and free calls on sat sun an monday (over the 600 min allowance upto 2000 mins) any network all for £28.00/m 18m contract, reduced from £35 (loyalty discount)

Only hope the phone is trouble free...
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Posted: 2006-11-24 17:49:24
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lancsdemon Posts: 27

Got mine on a 12 month contract. They couldn't offer 18 month contracts today, but I prefer the 12 month. I don't think I got that good a deal, although it is less than I was paying previously, and I only paid £49.99 for the phone, and £4.99 a month insurance. No one has mentioned a data package. Surely this is necessary to make good use of the phone. I am told I can sort that out on Monday (They say their systems are down), but I expect it to be about £17 for 36Mb.

BTW. The conversation seemed somewhat rushed.:

"I'm phoning in response to your text confirming the P990 is now available"

(Then a few security questions)

"One moment.............(music)...............Yes Sir, I've placed your order and your phone will be with you in 3 working days..............anything else?"

I thought it would take a little longer.
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Posted: 2006-11-24 18:07:44
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londonlad123 Posts: > 500

If the o2 p990i still has issues, on o2 upgrades how long do we have with the phone before we can send it back. Is it 2 weeks?
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Posted: 2006-11-24 18:44:58
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